Dominic Difino | Page 2

The problem was 10Days out of warranty I was told they would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyon would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyone I know not to. I’ve had other vehicles that were over the warranty and the other dealers worked with me. This is truly sad More

by JMBUCHA74 Verified Customer Verified Customer

Helpful 0

Report | Print

Part ordered 6 weeks ago was the wrong part. Service thinks all we have to do is come back many times and it’s no big deal. Service thinks all we have to do is come back many times and it’s no big deal. More

by DAVIDKLEINPETER Verified Customer Verified Customer

Helpful 0

Report | Print

My experience at Spitzer was amazing. They were all amazing and made my experience very easy. They were all amazing and made my experience very easy. More

by mariahnichols76 Verified Customer Verified Customer

Helpful 0

Report | Print

Dominic Difino checked me in and was very pleasant. He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was ver He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was very appreciative of. More

Helpful 0

Report | Print

Great. I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was tol I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was told to take it to a body shop for additional repairs of putting rocket panel back on. More

by klevelander Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and gets the job done. I appreciate the reminders to schedule an appointment for my oil changes. I appreciate the reminders to schedule an appointment for my oil changes. More

by DPROST1 Verified Customer Verified Customer

Helpful 0

Report | Print

fast and friendly customers service on time. quick service and fast . they call you to remember the appointment. quick service and fast . they call you to remember the appointment. More

by alex Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service very professional and friendly personnel. Prompt on wait . Very nice coffee machine and love my chocolate candy personnel. Prompt on wait . Very nice coffee machine and love my chocolate candy More

by AKAYE60 Verified Customer Verified Customer

Helpful 0

Report | Print

I called to have an appointment for warranty work. I told them what work I needed done and that it should be under warranty. They made my appointment and I dropped off my truck. I then got a call from I told them what work I needed done and that it should be under warranty. They made my appointment and I dropped off my truck. I then got a call from the service tech Dominic who was actually great to talk with. He informed me that unfortunately it’s not covered under my warranty. So I called the warranty company to fight with them. Even though when I bought the warranty I was told it’s covered of course I didn’t read the fine print to know that truck shocks aren’t covered. So this was all a waste of time. To top it off when I went to pick up my truck they tried to charge me for labor and a disposal fee. When I asked what the charge was for the lady had to get the service manager. Who made it seem like he did me this huge favor by waiving the “fee” when I would have never been there had I’d been told it wasn’t covered. My family has been shopping with Axelrod for years and bought many vehicles from them. It’s clear that Spitzer is a whole different company and doesn’t care about their customers so I will be finding a new GMC dealership for my next truck. More

by CHARLES WITTAL III Verified Customer Verified Customer

Helpful 0

Report | Print

I’ve had good experiences each time I’ve taken my vehicle in for an oil change. in for an oil change. More

by ASHUCKEROW Verified Customer Verified Customer

Helpful 0

Report | Print