Dominique Clemons | Page 5

I had an idea of what I was looking to expect before going into the dealership. Had done a lot of homework and knew the vehicle I was interested in was in high demand. I called Dominique and told her wh going into the dealership. Had done a lot of homework and knew the vehicle I was interested in was in high demand. I called Dominique and told her what I was looking for. She went on the lot, and texted me pictures of the two cars that fit my needs, with the window stickers. When my wife and I got to the dealership, she had the two cars ready for a test drive. Since I knew that I was probably going to pay MSRP due to supply and demand, it was nice to see that the dealership went $1k under sticker. Every other dealership I talked with said that Sticker is what they are selling the car at, because everybody wants that car, and there is a waiting list. They were $400 under the KBB trade-in value for my car, but I wasn't going to argue about $400. It was 12 years old, with a lot of miles. In short. I didn't feel any pressure from Dominique or the finance manager. Overall it was a pleasant experience. More

by GLINDER350 Verified Customer Verified Customer

Helpful 0

Report | Print

The employees are wonderful but the issues with my car are ridiculous. I’m afraid my 2019 Subaru is a lemon. are ridiculous. I’m afraid my 2019 Subaru is a lemon. More

by Jillian Efishoff Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice and knowledgeable people. Helped to fix various minor issues with my Subaru. Clean. Helped to fix various minor issues with my Subaru. Clean. More

by ROMANRBLOCK Verified Customer Verified Customer

Helpful 0

Report | Print

Very accommodating and answered our questions about every little detail. A very pleasant experience and hope to continue this momentum. little detail. A very pleasant experience and hope to continue this momentum. More

by WONGWILSON93 Verified Customer Verified Customer

Helpful 0

Report | Print

We had been looking for a car for sometime at different dealerships before we decided on a Subaru, but unfortunately we ended up having an awful experience with Fairfield Subaru. I was referred to Napa Su dealerships before we decided on a Subaru, but unfortunately we ended up having an awful experience with Fairfield Subaru. I was referred to Napa Subaru by corporate Since they offered to honor the invoice price that was negotiated at the other dealership. they were extremely professional with communication and very accommodating. We were assigned to Dominique and she was our sales rep. She was always very professional, personable and communicated with me regarding ETA on the car from the factory. The day We picked up the car she had all the paperwork and loan term options for us to review and compare what fit our budget best. I would definitely recommend Dominique to friends and family or anyone looking to purchase a Subaru. More

by NATALIE Verified Customer Verified Customer

Helpful 0

Report | Print

Fantastic experience with Dominique. Always responsive, friendly and well-informed! Billy was also very flexible and provided and great individualized experience. Always responsive, friendly and well-informed! Billy was also very flexible and provided and great individualized experience. More

by MICHODELL1 Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service. Would rather drive to have service here rather than my local Subaru. Would rather drive to have service here rather than my local Subaru. More

by MVB Verified Customer Verified Customer

Helpful 0

Report | Print