Donald Maddran
Donald Maddran at Toyota of Richardson
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Donald Maddran

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Donald Maddran

April 30, 2024

Dealership Rating
Employee Rating

Very good , today fast service. I like to come back one more time. Thank you so much More

by hekmat-chahbandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Apr 30, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 28, 2024

Dealership Rating
Employee Rating

Awesome service always. Thank you for all you do to give your customers the best. More

by Sam Mautia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Jesus

Apr 29, 2024

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

April 26, 2024

Dealership Rating
Employee Rating

The dealer employs very nice people. because they call me on time for service and they treat me well More

by Mekonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

April 24, 2024

Dealership Rating
Employee Rating

The advisor and technician searched out our issue and solved it. The issue was a “scratchy squeak”. of course that does not provide a clear target. They found it and made the car safer to drive, along wi More

by rick.bachmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I did not work with Donald or Lee in the Service Dept. My advisor was Kyle. I do not know the technician’s name

Apr 25, 2024

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 23, 2024

Dealership Rating
Employee Rating

We have owned four Toyotas and have had them all serviced at Toyota Of Richardson with Lee Schuster. I highly recommend Lee and the service team. They are respectful of our time and money. More

by christinereaganloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Apr 23, 2024

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

April 19, 2024

Dealership Rating
Employee Rating

Good place to get your car fix. Awesome customer service. Oliver was very good. Thanks More

by abekalat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

April 18, 2024

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Employee Rating

very nice experience and done the good jobl love to meet your assistant manager journey nickel More

by yppatel2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , johneey nickel

April 12, 2024

Dealership Rating
Employee Rating

Great service and did the job quickly. The service advisor was great. He listened to my complaint and took care of it More

by measuret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

April 11, 2024

Dealership Rating
Employee Rating

One is generous. I will never use this company again, not if you paid me More

by David.Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2024

Toyota of Richardson responded

Hi David. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to hear more about your experience to see if there is anything we can do to help. Please reach out me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

April 06, 2024

Dealership Rating
Employee Rating

Great service. Pleasant personnel. Service completed expeditiously and to a high standard. I was completely satisfied. More

by ericmustin
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Apr 08, 2024

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

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