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Donna Houlahan
Donna Houlahan at Parks Ford Lincoln of Gainesville
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Donna Houlahan

Service Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.1
55 Reviews

Dealership Experience

3 yrs, 9 mos

4.1

55 Reviews

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55 Reviews of Donna Houlahan

May 04, 2025

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Employee Rating

Great dealership. They are easy to deal with. They treat you like family. Highly recommend. More

by Charles Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you, Charles! We’re grateful for your kind words and are glad you felt treated like family. We appreciate the recommendation and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 12, 2025

Dealership Rating
Employee Rating

Dependable Great communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donovan Plank, Michael Muldoon

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Apr 13, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. We are glad to hear that our team provided attentive, timely service and made your needs a priority. We appreciate your visit and look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012

April 05, 2025

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Employee Rating

Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Cody Curtis, Levin Hickman, Carlos Montijo, Nick Burke, Brad Ford, Christain Butler, Gerald Acevedo, Michael Muldoon

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Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 12, 2025

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Employee Rating

I've always been happy with the service I received from the Ford dealership they explain things so I understand them and as soon as they figure out the problem they let me know what it is and they always t More

by METAHUMAN_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer, Eric Duke, Cody Curtis, Levin Hickman, Nick Burke, Brad Ford, Cameron Tompson, Christain Butler

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Mar 12, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words and for trusting us with your vehicle! We’re glad to hear that our team keeps you informed and explains everything clearly. Providing great communication and service is always our goal, and we truly appreciate your loyalty. We look forward to serving you again in the future! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

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Employee Rating

I purchased two Broncos, from Parks Ford Gainesville. Mike Archer, was my salesman. Mike was very professional and knowledgeable. George Plourde, in finance made the process very easy. Always a great exp More

by lcskincare28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer, Matt Fortin, George Plourde

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Mar 08, 2025

Parks Ford Lincoln of Gainesville responded

Wow! Two Broncos—what an exciting purchase! We truly appreciate your loyalty and are so glad to hear that Mike Archer and George Plourde made the process smooth and enjoyable for you. It’s fantastic to know that your experience, whether in sales or service, has been a great one. We’re grateful for your support and look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

March 02, 2025

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Employee Rating

Excellent all the way around. Super courteous people! A totally positive experience. I can not remember the gentleman’s name but he is fairly new to the dealership and is of Cuban More

by debzipp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer, Levin Hickman, Zack Perkins, Donovan Plank, Carlos Montijo, Harold Valez, Cameron Tompson, Gerald Acevedo, Michael Muldoon

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Mar 04, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! We are happy to hear about your experience and look forward to seeing you at your next service visit! Gerald Acevedo Service Manager

February 26, 2025

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Employee Rating

The service was top notch! They got me in a new car at the price I wanted and with great customer service. I would highly recommend this location. More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weir Alexander, Brooke Brower, Eric Duke, Rob Terry, Joseph Cox, Michael Archer, Zack Perkins, Lowell Lackey, Gerald Acevedo

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Feb 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience and that our team was able to get you into the perfect vehicle at the right price. Your recommendation means a lot to us — we look forward to serving you again in the future!

February 24, 2025

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Employee Rating

I highly recommend mobile service to family and friends. This service was fast and convenient! More

by THLYNN9918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Cody Curtis, Levin Hickman, Zack Perkins, Donovan Plank, Carlos Montijo, Brad Ford, Michael Muldoon

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February 14, 2025

Dealership Rating
Employee Rating

Pleasant staff who were very helpful amd informative. My service was completed in a timely manner and my vehicle was returned to me clean. More

by JHJACLLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 31, 2025

Dealership Rating
Employee Rating

Tried to change me for work I didn’t approve to be done after pick up More

by justinmarston096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Duke, Cody Curtis, Levin Hickman, Carlos Montijo, Nick Burke, Brad Ford, Christain Butler, Gerald Acevedo, Michael Muldoon

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