Donnie Thacker
Donnie Thacker at Capital Toyota, Inc.
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Donnie Thacker

Service Advisor

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Donnie Thacker

March 09, 2024

Dealership Rating
Employee Rating

Donnie was great to work with! Everyone that works there is always polite and friendly. More

by cindyunderwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Capital Toyota, Inc. responded

Thank you for your kind words about Donnie and our team! We're thrilled to hear that Donnie made your experience exceptional! 🌈 At Capital Toyota, our team takes pride in providing excellent service, and it's heartening to know that Donnie's efforts stood out. Your compliments about our team's politeness and friendliness mean the world to us! 🌟 We're committed to creating a welcoming atmosphere for our customers, and it's wonderful to hear that you felt that during your visit. Thank you for choosing Capital Toyota, and we look forward to serving you with the same level of excellence in the future!

February 28, 2024

Dealership Rating
Employee Rating

Good, responsive service representative and service on the Tundra. Washed truck before it was returned. More

by Bear
Recommend Dealer
Yes
Mar 05, 2024

Capital Toyota, Inc. responded

We appreciate your kind words about the good and responsive service representative, as well as the service on your Tundra. It's wonderful to hear that you had a positive experience with our team, and we're glad to know that your truck was washed before being returned. Customer satisfaction is our priority, and we're delighted that we could provide you with excellent service. If there's anything more we can do for you or if you have any further feedback to share, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

February 09, 2024

Dealership Rating
Employee Rating

I have been a customer since 1999 and I have always gotten excellent service. The Service Department has always repaired my truck no matter what problem that I might have. More

by eshaw3196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Capital Toyota, Inc. responded

Thank you for your continued trust and loyalty since 1999. We truly appreciate your longstanding relationship with our dealership and are honored to have been of service to you over the years. It brings us great joy to hear that you have consistently received excellent service from our Service Department. Providing reliable and efficient repairs for your truck, regardless of the issue, is our commitment to ensuring your satisfaction. If there's anything more we can do for you or if you have any specific feedback or requests, please feel free to let us know. Thank you once again for choosing us, and we look forward to serving you for many more years to come.

December 22, 2023

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Employee Rating

Everybody in this dealership is great. From sales to service to the office staff. They are friendly and take care of my vehicle and me. More

by FOURUTFANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Capital Toyota, Inc. responded

We truly appreciate your wonderful feedback! It's fantastic to hear that everyone at the dealership, from sales to service to the office staff, has been great. Providing friendly and attentive service is our priority, and we're thrilled to know that we've taken care of both you and your vehicle. If there's anything else you need or if you have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! 😊🚗🌟

December 07, 2023

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Employee Rating

Love my Tacoma. Very pleased with this dealership; they sell an excellent brand, backed up with a strong service department and warranties with optional extensions. More

by Eayers99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to share your love for your Tacoma and your positive experiences with our dealership! We're delighted to hear that you're pleased with both the vehicle and the services we provide. It's fantastic to know that you appreciate the strength of our service department, as well as the warranties and optional extensions we offer. Treating our customers fairly and with respect is a core value for us, and we're thrilled to hear that you've consistently felt well taken care of during your Tacoma's service visits. Your kind words motivate us to continue delivering exceptional service. If there's ever anything more we can do for you or if you have any feedback to share, please feel free to reach out. Thank you for choosing Capital Toyota—we're honored to have you as a valued customer!

November 12, 2023

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Employee Rating

I have used Capital Toyota for since 2002. I have always received excellent service with purchasing and servicing a vehicle. More

by caralle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Capital Toyota, Inc. responded

Thank you for your loyalty and continued trust in Capital Toyota since 2002! We're thrilled to have been your choice for both purchasing and servicing vehicles, and we appreciate your kind words. Providing excellent service is at the core of what we do, and it's wonderful to know that you've consistently had positive experiences with us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We value your long-standing relationship with Capital Toyota and look forward to serving you for many more years to come.

November 08, 2023

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Employee Rating

My partner and I are extremely happy with our experience at this dealership and with our salesman Curry. Curry came to help us right away, he listened to what we needed, and matched us up with a great car t More

by goodwoodstennessee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandler Capehart, Curry Stone

Nov 09, 2023

Capital Toyota, Inc. responded

We're thrilled to hear that you and your partner had an exceptional experience at our dealership and that Curry provided such outstanding service! It's fantastic to know that he listened to your needs and found a car that was a perfect fit for you. The fact that you drove it home on your first visit speaks volumes. We're also glad to hear that the financing process was smooth. Your kind words mean a lot to us, and we're here to assist you anytime you need us. Enjoy your new car and happy driving! 😊🚗

April 28, 2023

Dealership Rating
Employee Rating

I took my Volvo over to Capital Toyota PreOwned Service Center because it would not start. Brody and Donnie were very helpful and got me back on the road the same day. I will be back for my next service. More

by stokesg074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brody Stokes

Apr 28, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with Brody, Donnie and the team at Capital Toyota PreOwned Service Center. We are pleased to hear that they were able to quickly diagnose and fix the issue with your Volvo, and that you were back on the road the same day. At Capital Toyota, we understand the importance of having a reliable vehicle and we strive to provide prompt and efficient service to all of our customers. We are glad to hear that Brody and Donnie were helpful and provided you with excellent service. We appreciate your loyalty and look forward to serving you for all of your future service needs. Thank you for choosing Capital Toyota PreOwned Service Center.

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