Dealership Experience
17 yrs, 10 mos
Industry Experience
22 yrs, 8 mos
Specialties & Trainings
GM Certified Sales Consultant
53 Reviews
Write a Review53 Reviews of Doreen Moore
May 06, 2024
Unable to give a lower rating than a 1 star, wish it could be a minus one star. I made arrangements to purchase a car based on msrp, the window sticker price posted in the window of this car. I stated t could be a minus one star. I made arrangements to purchase a car based on msrp, the window sticker price posted in the window of this car. I stated the dealer add-ons listed that this dealership did NOT have in stock should be deleted. I was told its on the sticker so no way. It was only a couple hundred extra, so we said ok. As we continued the purchase issue, the dealership continued to try to get us to finance.we relented and said we would finance via GM financing and they claimed they do not finance new Chevrolet vehicles through GM. We then stated we would do a certain amount and time for financing. They then said we need to do a higher amount for a longer time remember we did not want any financing. I then made a slip and said we would finance but pay it off fully when the bank paperwork came through. We left them with a large deposit, the following day the dealership financing manager called to said THEY DECIDED not to sell to us even with an agreement and acceptance of the down payment for purchase of the car. So we then returned for the down payment issue Also. They ran credit checks on us and decided we had very good credit and new that we would pay it off cash, likely the dealership would get a pay back charge from the bank and not make the high expected profit they wanted. They were rude,condescending and arrogant in all ways. They thought it would be acceptable to take advantage of seniors on fixed incomes to take advantage of them. I maintain all paperwork and suggest anyone dealing with them do the same thing, and decided to report it to the attorney General's office for future reference. They offered to intervene but I stated keep it on file, we found a different car for about $3200.00 less and paid cash. More
Other Employees Tagged: Ed Cushing
April 14, 2022
It was and still is a pleasure working with David Neudeck. This is my second purchase from McLaughlin Chevrolet that Dave helped me with. He listened to my specific needs due to my family. The mos Neudeck. This is my second purchase from McLaughlin Chevrolet that Dave helped me with. He listened to my specific needs due to my family. The most important thing that I really appreciated was the fact he did not try or attempt to force me into a vehicle I did not want. He is very knowledgeable about the vehicles and helped me transfer my Onstar and Sirius XM to the new vehicle. When I drop my vehicle off for service (oil change, sticker), if he sees me, he makes it a point to come over and ask how are things going and how is the family doing. Thanks for helping me get into the vehicle to fit my needs. More
Other Employees Tagged: David Neudeck
November 13, 2021
Everyone at this dealership was wonderful. We had a great experience and it was very relaxing. There was no pressure and everything went very smooth. They also got the car ready that day, which was awesome. experience and it was very relaxing. There was no pressure and everything went very smooth. They also got the car ready that day, which was awesome. I would recommend this dealership to anyone. More
Other Employees Tagged: Dave Ferraro
August 06, 2020
Great Team Had a great buying experience at the dealership. Doreen Moore is an absolute pleasure to work with. She is very calming and shares lots of informati Had a great buying experience at the dealership. Doreen Moore is an absolute pleasure to work with. She is very calming and shares lots of information about the vehicle and the buying process. My lease just wrapped up last month and she was instrumental in making a smooth transition from my lease vehicle. Great Team! More
May 03, 2020
Have done business and bought a lot of vehicles from Mclaughlin great people to work with always a pleasure never disappointed in sales and shop there Mclaughlin great people to work with always a pleasure never disappointed in sales and shop there More
Other Employees Tagged: David Neudeck, Ed Cushing , Dan Adams
April 20, 2020
Wow, worst dealership experience EVER !!!Drove over an Wow, worst dealership experience EVER !!! Drove over an hour to look at and purchase a vehicle. Salesperson ( who had been on the job 3 weeks) gave Wow, worst dealership experience EVER !!! Drove over an hour to look at and purchase a vehicle. Salesperson ( who had been on the job 3 weeks) gave me a monthly dollar figure only . ??? . No total price, no breakdown, no trade in value, no interest rate or number of payments... When I inquired, was told the vehicle was $1000 more then the advertised price ( pretty sure, that’s illegal) but she couldn’t tell me why. My trade in offer was almost $2000 less then KBB and another Chevy dealer offered. Was told my vehicle wasn’t even worth that ( the $2000 less,) but that’s what they’ll offer. When I got up to leave, I was followed by ? someone, who told me I was impatient, rude, acting like a child and to never come back....... DON’T WORRY ... I won’t .... EVER !!! More
Other Employees Tagged: David Neudeck, Dave Seckinger, Wilfred Roy , Dan Adams, Dave Noonan, Matt Schiller
February 10, 2020
We have been customers of McLaughlin for a number of years. All of our Chevrolet’s are service there and our last 3 cars were purchased through the efforts of Doreen Moore. Very professional and knowled years. All of our Chevrolet’s are service there and our last 3 cars were purchased through the efforts of Doreen Moore. Very professional and knowledgeable staff at all levels in all departments. One of the best Chevrolet dealerships in New England. More
Other Employees Tagged: Dave Ferraro, Keith Nickerson
February 10, 2020
Another new truck Mcglaughlin always my go to- Doreen is the best, there are no games, tell her what you want she finds it you make your deal and its done! if you w Mcglaughlin always my go to- Doreen is the best, there are no games, tell her what you want she finds it you make your deal and its done! if you want to buy a car hassle free - call McLaughlin and ask for Doreen - done More
January 29, 2020
This is the 4th vehicle I’ve purchased at McLaughlin Chevy. Doreen Moore is by far the most attentive salesperson! She listened to me, made sure I was happy and followed-up with me post purchase. It is Chevy. Doreen Moore is by far the most attentive salesperson! She listened to me, made sure I was happy and followed-up with me post purchase. It is because of her that I will be back for another car!! More
Other Employees Tagged: Dave Ferraro, Keith Nickerson