Dorian Sanchez at Ken Garff West Valley Dodge Chrysler Jeep

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dorian Sanchez

My Review of Ken Garff West Valley Dodge Chrysler Jeep:
I was looking for a new truck. I looked online, then called them. I worked the whole deal over the phone. All i had to do when i got there was sign some paperwork and i was out. I have put 600 miles on the truck so far, no problems. Plus the dealership has called me asking how i'm liking my new purchase. They have a very relaxed vibe to their dealership, I will go there for my next truck or car purchase.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dorian Sanchez

My Review of Ken Garff West Valley Dodge Chrysler Jeep:
We asked for the Employee that got in touch with us from the internet. He was very patient with us and showed everything we asked to look at and test drive. He made sure we found the vehicle we wanted. He was very nice. We were there for awhile so he made sure we were taken care of, he brought us lunch. We were very satisfied when we left.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dorian Sanchez

My Review of Ken Garff West Valley Dodge Chrysler Jeep:
I have not a clue yet, but I bought a used Dodge from Dorian. Very personable and professional. If/when this truck works out, I would certainly consider buying from you guys again. A good experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dorian Sanchez

My Review of Ken Garff West Valley Dodge Chrysler Jeep:
Although we have bought new cars over the years for my wife, I haven't purchased a NEW vehicle for myself since 1984! One of the reasons for this is my intense dislike of pushy sales people.
What a TOTALLY refreshing experience it was working with Dorian!!
Dorian was very knowledgeable about Ken Garff's products and inventory, and got me great deal without any hassle or haggling. Easy going, straight forward, friendly,... the list goes on. I will definitely send any business I can Dorian's way.
While they were prepping my new truck, Rich Evans, the accessories manager, gave me a tour of the dealership and thoroughly explained the maintenance, features, and options for my new vehicle. Although I live 170 miles away, I plan to have all my scheduled maintenance done at this dealership because of their professionalism and friendliness.
I LOVE my Dodge Ram 1500 and plan to keep it for many years, but the next time I buy a new vehicle (it won't be 27 years!), Dorian's the guy I'm going to!

Mark Ryle
Vernal, Utah

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dorian Sanchez

My Review of Ken Garff West Valley Dodge Chrysler Jeep:
Earlier today I looked online at the dealer inventory and decided a Jeep Patriot would be a great choice for me. Shortly after inquiring about the vehicle, Dorian had sent me a very nice email which convinced me that I wanted to do business with this dealer. I stopped by after work just to look at the car, maybe test drive. Dorian ran into me in the parking lot and knew my name immediately. He asked Marc to show me the car I had inquired about. Due to my heigth, the Patriot was not a good choice for me. Marc immediately offered up a better choice and showed me the Jeep Liberty. I had researched online and figured out what I wanted to pay and could afford. Dorian was able to get me the deal I wanted shortly after we set down to haggle. Marc stayed with me and offered up engaging conversation to occupy my time while I waited for my vehicle to be detailed and the financing process. I was out of there knowing my reps by name and feeling like they cared about my experience. Extremely impressed by the courtesy they showed me. I will recommend this dealer to everyone I know looking for a new car. My new Liberty came out of detailing looking better than I could have imagined. Kudos to your staff. I will definitely bring my car in for service after the experience I had tonight.

THANKS!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dorian Sanchez

My Review of Ken Garff West Valley Dodge Chrysler Jeep:
Thanks guys you made this sale very painless, and quick. I would recommend you two any day. I have never had this kind of persanable experience buying a vehicle before. The wait was short, the knowledge of the vehicle was complete, if they didnt know they found out. Thanks Marc and Dorian!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Conley, Dorian Sanchez

My Review of Ken Garff West Valley Dodge Chrysler Jeep:
When we first pulled in Dan was right their and helped us. He helped us 4 years ago when we bought the last company trucks. He went right in and got Dorian and I felt that they gave us the best possible price on the new trucks and gave us a great trade in price for our old trucks. They spent a lot of time locating the colors and accessories we wanted and had to bring in trucks from other lots. The had them all their the next day with all the accessories put on and cleaned up and ready to go. Dan went over all the features of the trucks with us individually and help us set up certain features. I don't think I could have been more pleased with the service I received from here. Next car or truck I buy I will come here for sure.

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