Dorottya Fellegi | Page 39

Willingly Honda World of Louisville was willingly to work with me on purchasing price for 2019 civic hatchback ex and trade in value of my 2005 civic lx for my Honda World of Louisville was willingly to work with me on purchasing price for 2019 civic hatchback ex and trade in value of my 2005 civic lx for my sixteen year old son first honda purchase. They went out their way to locate the color of the vechical he selected. This is my family fourth Honda purchase from Honda World formerly Swope Honda. More

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Surprising! Usually, I dread the car buying experience. I walked into Honda World with my family expecting to receive the high pressure sales routine of most car Usually, I dread the car buying experience. I walked into Honda World with my family expecting to receive the high pressure sales routine of most car dealerships. Immediately, I was warmly greeted by Brian Trimble, a sales rep for Honda. Brian was extremely friendly! I told him we had been looking for a used Honda CRV but we were interested in seeing what the 19s had to offer and of course how much it would cost. Brian quickly brought us a CRV that matched what we were looking for and suggested we take a test drive. This is where I figured the sales pitch would begin, but I was wrong. We had a great conversation about our personal lives and my family got to learn a lot about Brian. Brian was extremely knowledgeable about the CRV and answered all of my questions. He showed us the endless amount of features the 2019 CRV had to offer. After we were finished with the test drive we asked if he could let us know about pricing. Brian, worked very quickly, which was much appreciated because my children were starting to get restless. At other dealerships, we have painfully waited as the sales reps talked with the managers and then relayed the message to us over and over again. At Honda World, Brian made a quick phone call right in front of us and worked to get the deal that we were wanting. A few minutes later, the deal was completed and we were happy owners! I never expected to buy a new car, but we were shocked at how reasonable the car was priced. Also, the honesty of everyone at the dealership made the entire process fantastic! Our great experience continued in the finance office with Connie. She went over all of our options and exactly how much each option would cost. There were no hidden cost or high pressure sales tactics used to make us purchase more insurance then we were comfortable with. She was so friendly! Finally, Dorottya setup all of the options on the car to fit our needs. Then, she went over every aspect of the car and answered all of our questions. She too was very knowledgeable and friendly! If you are looking to buy a car, I highly recommend Honda World and Brian Trimble. He is not your typically high pressure car salesman. Instead, he is very honest, informative, and an overall great guy! Thank you Brian! More

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New car purchase made easy and stress free When my wife and I decided to purchase a new car we had narrowed our choice down to just two brands. We went and drove the two brands and both were ve When my wife and I decided to purchase a new car we had narrowed our choice down to just two brands. We went and drove the two brands and both were very close in every thing we were looking for in a new car. The choice finally came down not to just the price but who we felt were giving us the best overall deal including three years of maintenance and lifetime limited warranty. Our sales rep was Semsa Rizvic who helped us greatly in finding the right car. After the deal was finished we were helped by Dorottya Sallee-Felligi,a customer tech rep, who showed us the many features of our new Accord EX-L Hybrid and boy did we need it. There a few more people involved in our purchase, Scott, Chuck Morelli, and a couple more I cant recall their names. Thanks again to Honda World who took the fear and dread out of buying a new car. More

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Awesome customer service. Dorottya went over every feature our new CRV had. She was awesome!!! Customer service is pretty much dead in America today, but it is very much aliv Dorottya went over every feature our new CRV had. She was awesome!!! Customer service is pretty much dead in America today, but it is very much alive and well at Honda World! More

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Excellent staff I was very pleased with my salesman Mickey Hodzic. Who was very helpful in securing the car I wanted and describing all the amenities before taking a I was very pleased with my salesman Mickey Hodzic. Who was very helpful in securing the car I wanted and describing all the amenities before taking a test drive. When we came back in the showroom he offered Us water before answering all our questions. I leased my Honda CRV after feeling that it was the best deal for me. I would definitely work with him again. He then introduced me to Dorothy’s Sallee-Fellegi who went over the book & helped me learn the instruments of the car & synced my phone. I went back the next day & she helped me again. She was extremely helpful. More

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