Doug Clark

Stepping into the Mazda Westwood, it was clear that everyone working at the dealership is really interested in helping their customers based on the friendly greetings from multiple staff members. Worki everyone working at the dealership is really interested in helping their customers based on the friendly greetings from multiple staff members. Working with Doug Clark, aka ‘The Mazda Man’, was a fun and easeful experience, and I felt no pressure to make any hasty decisions – all descriptions I’d never think I’d be using to describe a car leasing experience! Doug took the time to understand what my needs were in a car, my budget, and my wishes for driving over the next few years. He explained some of Mazda’s models and car features in ways that were digestible and accessible for someone like me – who knows not much at all about cars. I really appreciated his transparency, warmth, and genuine desire for me to find a car that fit my needs. From start to finish, Doug was such a pleasure to work with – where I’d expect pushiness and lack of clarity in a process like getting a car, there was nothing but ease, no-stress, and positivity from start to finish. This was also true of working with Paul Dumas on the business side of my lease, who was clear, transparent, and took the time to explain everything to me. What’s more, when I came into the dealership along with my mom to check out car models, Doug helped my mom with a major car issue she was having by graciously connecting her with the Mazda service department (and my mom doesn’t even have a Mazda). I was blown away by the care and customer service. The day I went to pick up my car, Doug even had the car parked back in the showroom to talk me through more details in real time and ensure that I understood each and every feature. I felt so comfortable, safe, and truly excited to start driving when leaving the dealership that day. Everyone at Mazda Westwood (Doug, Paul, and team) was friendly, professional, and genuinely cared about my satisfaction. My experience with Doug especially reflected that he really cares about building great relationships with his clients, not just making a sale. I’m so grateful for all his help and would recommend working with 'The Mazda Man' again in a heartbeat. More

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Fantastic service and helpful employees, Martin was very friendly and I will look forward to his service again friendly and I will look forward to his service again More

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Excellent service Department and I must add John Sullivan explained everything perfectly… Thank You John explained everything perfectly… Thank You John More

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Excelente atención, quedé muy contenta con todo el personal que se preocupa por todos los detalles !!!!! personal que se preocupa por todos los detalles !!!!! More

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This was the first time buying a car as a young woman. I have visited several dealerships, but IRA Mazda felt different. Staff were welcoming and intrigued in helping me. Not in a sleazy, trying to get a I have visited several dealerships, but IRA Mazda felt different. Staff were welcoming and intrigued in helping me. Not in a sleazy, trying to get a sale out of me, but a feeling of genuineness in helping a person. Doug the Mazda Man was very kind and transparent in the whole car buying process. I will continue doing business with them! More

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First time I have bought a new car and enjoyed my experience. I would recommend this dealership to anyone. Great job! experience. I would recommend this dealership to anyone. Great job! More

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Decided to buy a Mazda after our daughter’s positive experience at this dealership. Working with Doug was such a pleasure. He was professional and knowledgeable. He helped us pick the perfect car for o experience at this dealership. Working with Doug was such a pleasure. He was professional and knowledgeable. He helped us pick the perfect car for our needs. We would highly recommend him to anyone looking to purchase a new or used car. More

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I had an amazing experience at this dealership! The salesperson, Doug Clark, was very knowledgeable and friendly. I felt no pressure to make a quick car buying decision. He found the perfect car fo The salesperson, Doug Clark, was very knowledgeable and friendly. I felt no pressure to make a quick car buying decision. He found the perfect car for me and I'm so happy with my purchase. I got an amazing financing deal too. Also met the GM Justin Lotter who was super nice and helpful. I highly recommend this place to anyone looking for a reliable car that also looks sharp and is fun to drive. More

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Ira Mazda has always taken great care of me and my families vehicles over the years. families vehicles over the years. More

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Simply put, 'Mazda man" Doug CLARK a true professional, made the transaction smooth with the uttermost professionalism, specially when the Dealer at that time was having some serious (comp / internet issue made the transaction smooth with the uttermost professionalism, specially when the Dealer at that time was having some serious (comp / internet issues ), but because of the long wait a full week, to get paperwork done ( license and Docs fees etc.. )Doug Clark was able to shave off a couple hundred $ off my original price and even more important to me was the constant COMMUNICATION with me for hat entire 10 days waiting process, to me that was (TOP NOTCH SERVICE from the Mazda Man Doug Clark) at Ira Mazda in Westwood. i would surely recommend anyone looking for a vehicle @ ira Mazda, make sure to reach Doug Clark ( Mazda Man) at Ira Mazda in Westwood, ....Satisfaction guaranteed Yves Belony Proud owner of Toyota Rav4 Hybrid Thank You so much Doug....nice working with you More

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