Doug Howe
Doug Howe at Austin Ford Chrysler

Doug Howe

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.7
46 Reviews
4.7

46 Reviews

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46 Reviews of Doug Howe

January 26, 2026

Dealership Rating
Employee Rating

Doug was very professional from check in to check out and I love the communication throughout my appointment. I will definitely be back for future service. This is why I keep coming back to this dealership. More

by ALMARAZ-17
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

Jan 27, 2026

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 25, 2025

Dealership Rating
Employee Rating

Great experience with everyone involved with this dealership, will definitely recommend this dealership to anyone who is interested in buying a Car More

by jamesmic0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2025

Dealership Rating
Employee Rating

Everyone was exceptional with helping me. Parts and labor seem to be a little expensive. The lady at the front desk checkout is amazing very good at her job and very friendly! More

by booheragency
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

December 18, 2025

Dealership Rating
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Very prompt and helpful. Got in and out ahead of schedule. Very Friendly service. Helpful More

by RICKWARREN75
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

Dec 18, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

October 30, 2025

Dealership Rating
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My experience was very pain-free and hasslefree. They did exactly what they said they would do and their timing was perfect.. Their prices were great and it was a family atmosphere at the dealership More

by RAINGUARD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angie Wagaman

Oct 31, 2025

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 20, 2025

Dealership Rating
Employee Rating

Very good communication, willing to work with my schedule. Felt like I was at a customer orientated dealer. More

by DOLDENKAMP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

Oct 20, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2025

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I had some questions on the invoice and everything was explained and they made sure I was satisfied. Great dealership. More

by steve.delhanty
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 17, 2025

Dealership Rating
Employee Rating

appointments are simple to setup and they maintain great communication before, during and after the appointment. More

by Jeremycochlin
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

October 15, 2025

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Employee Rating

I am very impressed with the team at Austin Ford and would recommend them to anyone looking to buy a new vehicle or needing repair work. Very professional and courteous. More

by qualchmaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 10, 2025

Dealership Rating
Employee Rating

I loved the new waiting room. .I just wished they had better vehicles in the show room.. More

by BRENDA.KVAMMEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

Oct 10, 2025

Austin Ford Chrysler responded

Brenda, thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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