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Doug Howe
Doug Howe at Austin Ford Chrysler

Doug Howe

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Doug Howe

May 10, 2025

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Employee Rating

I’ve purchased several vehicles from them. Very friendly every time I visited. I would definitely recommend. More

by juliusgibson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Sherwood, Jonathan Nissly, Daniel Almaraz, Chris DeLuna , Lindsey Chapek

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May 10, 2025

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

May 10, 2025

Dealership Rating
Employee Rating

Steve in sales, Angie, Kristin in service. These people make my visits a pleasure. Fast and efficient, but still have a few minutes to make sure I have everything I need. More

by mmerritt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman

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May 10, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2025

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Employee Rating

Kristin did a great job narrowing down tire options for my truck. She and Doug did a great job helping me select and schedule my appointment. Always a pleasure to work with the service department. Steve More

by dewey.schara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen , Doug Howe

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May 07, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

April 26, 2025

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Employee Rating

This dealership was fantastic to work with and worked hard to get the best deal for us More

by BRADLEE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nissly, Daniel Almaraz, AJ Francis, Chris DeLuna, Richard Edge, Brad Hilton, Kristin Petersen , Lindsey Chapek

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Apr 26, 2025

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

April 24, 2025

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Employee Rating

The service was accommodating, friendly, and the parts were ordered quickly and were received surprisingly fast. I commend Doug and Lenny for their assistance in getting my vehicle back to me in a one-day More

by glab_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny - five stars

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Apr 24, 2025

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

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Employee Rating

Excellent to work with. They strive to get everything right for you. Very friendly atmosphere More

by BRADLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Daniel Almaraz, Chris DeLuna, Kristin Petersen, Angie Wagaman

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Apr 24, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

April 13, 2025

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Employee Rating

Prompt and on time. Took care of my appointment and was able to carry on with my day More

by gfd_hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Apr 13, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

March 26, 2025

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Employee Rating

Great customer service. one, two, three, this is not useful, do not make change my opinion. More

by juancarlos.perez100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Mar 27, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2025

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Employee Rating

Kristin was very helpful with my appt. It was going to cost more money and take longer than originally thought but she kept me informed. She explained the problem and the extra cost ve More

by sharriejinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

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Mar 20, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kristin and our team, and we look forward to working with you again.

March 12, 2025

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Employee Rating

Doug did a great job keeping us informed about the repair to my vehicle and offering a shuttle ride if we wanted one. More

by rosiegalmj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Austin Ford Chrysler responded

Rosie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug met your service expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

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