Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Doug Howe
Doug Howe at Austin Ford Chrysler
Refer Me

Doug Howe

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

Contact Me
4.7
22 Reviews
4.7

22 Reviews

Write a Review

22 Reviews of Doug Howe

April 26, 2025

Dealership Rating
Employee Rating

This dealership was fantastic to work with and worked hard to get the best deal for us More

by BRADLEE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nissly, Lindsey Chapek, Daniel Almaraz, AJ Francis, Chris DeLuna, Richard Edge, Brad Hilton, Kristin Petersen

Report | Print
Apr 26, 2025

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

April 24, 2025

Dealership Rating
Employee Rating

The service was accommodating, friendly, and the parts were ordered quickly and were received surprisingly fast. I commend Doug and Lenny for their assistance in getting my vehicle back to me in a one-day More

by glab_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny - five stars

Report | Print
Apr 24, 2025

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

Dealership Rating
Employee Rating

Excellent to work with. They strive to get everything right for you. Very friendly atmosphere More

by BRADLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Daniel Almaraz, Chris DeLuna, Kristin Petersen, Angie Wagaman

Report | Print
Apr 24, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

April 13, 2025

Dealership Rating
Employee Rating

Prompt and on time. Took care of my appointment and was able to carry on with my day More

by gfd_hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

Report | Print
Apr 13, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

March 26, 2025

Dealership Rating
Employee Rating

Great customer service. one, two, three, this is not useful, do not make change my opinion. More

by juancarlos.perez100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

Report | Print
Mar 27, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2025

Dealership Rating
Employee Rating

Kristin was very helpful with my appt. It was going to cost more money and take longer than originally thought but she kept me informed. She explained the problem and the extra cost ve More

by sharriejinx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

Report | Print
Mar 20, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kristin and our team, and we look forward to working with you again.

March 12, 2025

Dealership Rating
Employee Rating

Doug did a great job keeping us informed about the repair to my vehicle and offering a shuttle ride if we wanted one. More

by rosiegalmj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 13, 2025

Austin Ford Chrysler responded

Rosie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug met your service expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

March 11, 2025

Dealership Rating
Employee Rating

When my RV broke down, Doug at Austin Ford Chrysler worked with the tow company, was very helpful and communicated with me to quickly get my RV serviced. He even made sure my RV would be kept inside be More

by SherryT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz

Report | Print
Mar 11, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sherry, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

March 09, 2025

Dealership Rating
Employee Rating

They were very nice and polite and adjust my problems with no effort and they were on time with everything. They said they would do. More

by SUE.COLE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

Report | Print
Mar 10, 2025

Austin Ford Chrysler responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

February 24, 2025

Dealership Rating
Employee Rating

Both of them are very helpful, from finding the vehicle that I want until I got the vehicle. Dustin arranged an appointment that meets my needs and I thank him for that. I hope to get a good expereince wi More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Chapek, Dustin Lerum, Chris DeLuna

Report | Print
Feb 24, 2025

Austin Ford Chrysler responded

Hannah, Thank you for your very kind review. Dustin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

1
2
3

Dealership Inventory (153 Vehicles)

new 2025 Ford Explorer car, priced at $55,844
2025 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$55,844
View Details
new 2025 Jeep Grand Cherokee car, priced at $43,638
2025 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
$43,638
View Details
used 2020 Ford Escape car, priced at $17,990
2020 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
$17,990
View Details
used 2015 Jeep Wrangler car, priced at $15,990
2015 Jeep Wrangler
used
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
$15,990
View Details
used 2005 Toyota Matrix car, priced at $2,490
2005 Toyota Matrix
used
Silver Streak Mica exterior
Manual
Front-wheel Drive
$2,490
View Details
new 2025 Ford Bronco Sport car, priced at $32,344
2025 Ford Bronco Sport
new
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$32,344
View Details
View All Inventory