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Kristin Petersen
Kristin Petersen at Austin Ford Chrysler

Kristin Petersen

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.5
75 Reviews
4.5

75 Reviews

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75 Reviews of Kristin Petersen

July 13, 2026

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Employee Rating

Very pleased They bend over backwards to help. I actually got to see the filters and it was my decision whether or not to replace them. More

by TMANGGAARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

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Jul 13, 2026

Austin Ford Chrysler responded

It’s great to hear you appreciated reviewing the filters and making the decision for your Ford Escape. Our team was glad to provide that transparency. Please let us know if we can assist you again.

July 13, 2026

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Employee Rating

Great service as always. Very efficient. Clean and comfortable waiting area. Staff is knowledgeable and friendly. More

by demings2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

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Jul 13, 2026

Austin Ford Chrysler responded

We’re thrilled you enjoyed your recent Jeep Wagoneer service and gave us a 5-star rating. It’s great to hear the service was efficient and the waiting area clean and comfortable. We’re glad our staff was knowledgeable and approachable.

July 13, 2026

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Pleasant. Professional. Knowledgable. Kristin and team kept me informed throughout the process and gave me options. The wait area is nice and comfortable More

by scotterpie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Daniel Almaraz, Doug Howe, Chris DeLuna

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Jul 13, 2026

Austin Ford Chrysler responded

We’re thrilled that Kristin and our team kept you informed and provided the options you needed during your Jeep Wrangler Unlimited service. It’s great to know you found the waiting area comfortable. Thank you for sharing your experience and for choosing us for your service needs.

July 13, 2026

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Employee Rating

Easy to work with and convenient to schedule maintenance. Nice waiting room and complimentary water. More

by tessabucknell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Daniel Almaraz, Doug Howe, Chris DeLuna , Anita Williams, Eli Williams

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Jul 13, 2026

Austin Ford Chrysler responded

We’re pleased that scheduling maintenance on your Kia was convenient. It’s great to know you found our waiting area comfortable and enjoyed the complimentary water. Thanks for the five-star rating!

July 09, 2026

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Employee Rating

Such a wonderful dealership. Kristin was great to work with. I appreciated the shuttle service. More

by TAMMIEELLINGSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

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Jul 09, 2026

Austin Ford Chrysler responded

We’re delighted Kristin provided excellent support during your Ford Explorer service appointment and that the shuttle service met your needs. Thank you for the five-star review. We look forward to helping you again.

July 06, 2026

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Kristin, Parker and Angela all helped and supported me in my time of need as I was left stranded with a 2022 Jeep Grand Cherokee on I-90 just past Austin. Your staff and dealership exceeded my expectations a More

by LISACYOUNGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Wagaman , Parker, Sales

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Jul 06, 2026

Austin Ford Chrysler responded

Thanks for sharing how we could help you after your Jeep Grand Cherokee was stranded on I-90. Kristin and Angie are happy they could turn that tough moment into a positive experience. We appreciate you considering us when you begin your search for a new vehicle.

July 03, 2026

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Employee Rating

All were very helpful and efficient with good and fast friendly service with not a lot of time to wait for the car to be done. More

by diane.wolfe12
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe , Front desk gal very pleasant

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Jul 03, 2026

Austin Ford Chrysler responded

It’s great to hear your Ford Escape service was handled efficiently with friendly support and minimal wait time. Thank you for sharing your experience, and we look forward to the opportunity to assist you again.

July 02, 2026

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Employee Rating

Work completed in a timely manner. Courteous and knowledge staff. Kept me informed of progress. More

by FNOVOTNY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

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Jul 02, 2026

Austin Ford Chrysler responded

We appreciate you choosing us to service your Ford Escape. It’s great to hear our staff kept you informed and completed everything promptly and courteously. We look forward to helping you again.

June 29, 2026

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Employee Rating

everything was overall good except for the attitude of the cash-ere and if you go all plastic I will not be back I pay with checks More

by KEVINLECY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2026

Austin Ford Chrysler responded

We appreciate your business and this feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns. We look forward to continuing to serve you in the future!

June 29, 2026

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Employee Rating

Everything was in time and effective. Great service! Will stay with Ford Austin, Minnesota for my future needs. More

by igorentin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

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Jun 29, 2026

Austin Ford Chrysler responded

It’s great to hear that your Ford Ranger service was both timely and effective. We appreciate you choosing us for your future maintenance. We look forward to assisting you again.

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