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Doug Spivey
33 Reviews
33 Reviews
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33 Reviews of Doug Spivey
January 22, 2026
Brandon, Doug, and their associates were great at communicating the progress on my vehicle . They were kind and efficient and I would absolutely go here again and ask for Brandon every time! Thank yo communicating the progress on my vehicle . They were kind and efficient and I would absolutely go here again and ask for Brandon every time! Thank you! More
by danagilliam2013
Verified CustomerOther Employees Tagged: Brandon Roehl , Owen, Bri
January 13, 2026
Cole Feller provided great service. In-N-Out without any issues. And the work was excellent. In-N-Out without any issues. And the work was excellent. More
by ANDYM2050
Other Employees Tagged: Dee Ann Potendyk, Edwin Chan, Gavynn Norris, Franklin Wood, Taylor Adams, Rachel Alvey
October 29, 2025
Worst experience I have ever had at a dealership. Poor communication, kept car for 2 weeks & no work was done on it, didn’t have a loaner we could use so my kids had to miss school/practices. Ultimat Poor communication, kept car for 2 weeks & no work was done on it, didn’t have a loaner we could use so my kids had to miss school/practices. Ultimately warranty came back and said they wouldn’t pay, so they wanted me to facilitate communication with the warranty company. At that point, it felt like a big game with no resolution in sight. More
by kallisimpson333
Other Employees Tagged: Brandon Stolp, Edwin Chan
October 16, 2025
Sold me a car with a faulty part, car is being serviced by them. Unknown amount of days they have to have the car but no we can’t have a loaner. Told the adjuster the techs don’t make enough hourly to test by them. Unknown amount of days they have to have the car but no we can’t have a loaner. Told the adjuster the techs don’t make enough hourly to test drive the vehicle to actually see the problem so warranty company will not cover it. It’s been a nightmare and will never use them again More
by kallisimpson333
Other Employees Tagged: Edwin Chan
August 14, 2025
Rachel is very knowledgeable, Courteous, and keeps me up-to-date every step of the way. up-to-date every step of the way. More
by ANDYM2050
Other Employees Tagged: Gavynn Norris, Franklin Wood, Taylor Adams, Rachel Alvey , DeeAnn Potendyk 5 stars! Best sales person ever. Let’s just say I am 75 years old and I have worked with many.
August 10, 2025
Samantha was very kind and had great coustmer service. She was very helpful and always had a positive attitude. She was on top of everything and made my experience great She was very helpful and always had a positive attitude. She was on top of everything and made my experience great More
by madalyncook222
Other Employees Tagged: Samantha Oliphant
August 06, 2025
The warranty repair on my 2021 GMC 2500 passenger's side auto step motor was fast. Thank you again James Wood service department. auto step motor was fast. Thank you again James Wood service department. More
by STEVENSTJOHN76
Other Employees Tagged: Brandon Stolp, Gavynn Norris
May 26, 2025
The GMC service department and team is excellent. They take the time to make sure your vehicle is at 100% road worthy. Also the customer service is on point. Thanks again for the guarantee manager Br They take the time to make sure your vehicle is at 100% road worthy. Also the customer service is on point. Thanks again for the guarantee manager Brandon. More
by STEVENSTJOHN76
Other Employees Tagged: Brandon Stolp, Gavynn Norris
April 26, 2025
There is simply no better service experience that with James Wood. Service manager, Doug Spivey, advisor Taylor Adams and assistant Franklin Wood are beyond professional, caring and always in touch. What James Wood. Service manager, Doug Spivey, advisor Taylor Adams and assistant Franklin Wood are beyond professional, caring and always in touch. What a pleasurable experience. Thanks to all. More
by bherwick
Other Employees Tagged: Sheldon Jeffcoat, Dee Ann Potendyk, Will Lewis, Franklin Wood, Taylor Adams
February 20, 2025
I WOULD NOT RECOMMEND THIS DEALERSHIP. 9 MONTHS HAVING MY VEHICLE, THEY CALL AND SAY ITS READY. I GO TO PICK IT UP AND THE CHECK ENGINE LIGHT IS ON. THE COOLANT PUMP WAS OUT. THIS DEALERSH 9 MONTHS HAVING MY VEHICLE, THEY CALL AND SAY ITS READY. I GO TO PICK IT UP AND THE CHECK ENGINE LIGHT IS ON. THE COOLANT PUMP WAS OUT. THIS DEALERSHIP PUT AN OLD COOLANT PUMP ON A BRAND-NEW MOTOR. I PERSONALLY, WOULD HAVE CALLED THE CUSTOMER TO ASK IF THEY WANTED A NEW PUMP ON A NEW MOTOR. IT WAS A NIGHTMARE. ZERO FOLLOW UP CALLS, THE SERVICE TECH WOULD NOT RETURN CALLS OR ANSWER THE PHONE. ONCE I FINALLY GOT UPSET THE SERVICE MANAGER STEPPED UP (DOUG) THANK YOU.. More
by mikejames0
Other Employees Tagged: Jared Laska
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