Dre Lavin | Page 6

I had an appointment set up with Priscilla Recio at 9:00 am Monday morning. I had verified with her the Saturday before that they did have the vehicle I was interested in at the special price advertised and am Monday morning. I had verified with her the Saturday before that they did have the vehicle I was interested in at the special price advertised and explained to her that I was coming from 150 miles away and the only reason was for that vehicle. When I arrived, Priscilla wasn't there so I was given a different sales person. I told him which vehicle I was interested in and he said he would locate it. About 20 minutes later he came back and told me that he could not find it, then he came back later and said he could not find the keys. Later on about an hour and a half in he told me it had been recalled on Sunday and then he said the vehicle had 5000 miles on it because it was a demo. He proceeded to try to sale me a similar car that was $10,000 higher in price and kept saying we will get the price down. When the final offer was drawn up, the sale price of the vehicle was $5,000 higher than the original vehicle that was advertised as new with 5 miles on it and my trade in offered to me was $7,000 lower than blackbook trade in value and NADA trade in value. It was priced out of my range so all that was accomplished was I drove 300 miles round trip and wasted a whole day and a whole tank of gas. So today the same vehicle is advertised on their website for the same reduced price, typical bait and switch. Just checked again, 12-17-22, the same vehicle is advertised for the same special price. More

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Love my new 1500. Thanks for going the extra mile. I will be back to get my next truck. Thanks for going the extra mile. I will be back to get my next truck. More

by YOUROUT23 Verified Customer Verified Customer

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Great customer service. Very knowledgeable on his job. We enjoyed our experience with Seguin Chevrolet. Very knowledgeable on his job. We enjoyed our experience with Seguin Chevrolet. More

by HUERTACLAN Verified Customer Verified Customer

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Seguin Chevrolet is an awesome dealership! The employees are just as awesome and helpful. We found the truck we were looking for, such a great experience. The employees are just as awesome and helpful. We found the truck we were looking for, such a great experience. More

by Kim DeLeon Verified Customer Verified Customer

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Service department a little slow to attend ing to you advisor Tyson was the one that noice me and attentivinh to me other advisor hardly to be seen advisor Tyson was the one that noice me and attentivinh to me other advisor hardly to be seen More

by Mac Verified Customer Verified Customer

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I work here and everyone here is so awesome and helpful especially Dre and Jeremy the general manager. Yall rock. Thanks again. especially Dre and Jeremy the general manager. Yall rock. Thanks again. More

by MELISSA.MARTINEZ7766 Verified Customer Verified Customer

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Everything was good salesmen treated us with respect gave us all the information we asked him service was excelente in time was said will Recomend the Dealer to some of our friend that are looking for New V us all the information we asked him service was excelente in time was said will Recomend the Dealer to some of our friend that are looking for New Vehicles got some neighors that will be coming to the place we appreciated the treatment they did well recomended More

by CAVAZOS89 Verified Customer Verified Customer

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