Drew Ricci

Service was fast and efficient, Drew explained the 30k maintenance and services clearly. The car was ready in a prompt manner and when an unexpected repair came up, this was explained and the warranty cov maintenance and services clearly. The car was ready in a prompt manner and when an unexpected repair came up, this was explained and the warranty covered it. I generally know that the car will be serviced well and repairs done correctly when we take the car to Wellesley VW. More

by Pch1166 Verified Customer Verified Customer

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I was stuck with a dead battery, and they sent someone out to help me, and then made time to service my car that day. Much appreciated. out to help me, and then made time to service my car that day. Much appreciated. More

by lchinitz Verified Customer Verified Customer

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I had an excellent experience with the VW dealership at Wellesley during my recent service appointment. They reached out ahead of time to gather details about the issues I was experiencing, which made the Wellesley during my recent service appointment. They reached out ahead of time to gather details about the issues I was experiencing, which made the entire process smooth and efficient. The dealership is clean, impressive, and very well organized. The staff is knowledgeable, professional, and took the time to explain everything clearly. Overall, outstanding service — highly recommend! More

by Yuriy M. Verified Customer Verified Customer

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Incredible team, professional, easy to work with, and I scored a good deal! I will definitely purchase my next vehicle from the same location scored a good deal! I will definitely purchase my next vehicle from the same location More

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Ashely was great, she really went above and beyond what I expected. Will be back. expected. Will be back. More

by ROHAGAN Verified Customer Verified Customer

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We use this dealership because of the service team . over the years they have provided quality and timely service to our Volkswagens over the years they have provided quality and timely service to our Volkswagens More

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Thank you for servicing my car. I am always happy with the service I receive at this location I am always happy with the service I receive at this location More

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Alisha was very helpful and communicative. I appreciate the transparency on the costs of fixing my vehicle which ultimately led me to trade it in for another vehicle. Thanks also to Drew the s I appreciate the transparency on the costs of fixing my vehicle which ultimately led me to trade it in for another vehicle. Thanks also to Drew the service manager More

by MWILDER66 Verified Customer Verified Customer

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Jens was very personable and made it very easy for me to make a decision. He walked me through all the necessary steps in a thorough way. Highly knowledgeable. Extra plus was that we could converse in our b make a decision. He walked me through all the necessary steps in a thorough way. Highly knowledgeable. Extra plus was that we could converse in our both first language. More

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Very friendly environment. Great follow ups and all employees helpful. Service interface personal with awesome people skills. Driver available to take me back home to as very g Great follow ups and all employees helpful. Service interface personal with awesome people skills. Driver available to take me back home to as very good. More

by dcavalcanti Verified Customer Verified Customer

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