Wellesley Volkswagen

Wellesley Volkswagen
231 Linden St.
Wellesley, Massachusetts 02482
(888) 413-9968

Manufacturer: Volkswagen


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Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.9/5
227 Reviews
Wellesley Volkswagen

Overall Score: 5 Star Rating4.9







About Wellesley Volkswagen
Certified: Wellesley Volkswagen
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Wellesley Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



JCWood
5/18/2012 11:13:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Andreas Becker

My Review of Wellesley Volkswagen:
Love VW's and was in the market for a new car, Andreas is a delight to work with, no pressure sales (where do you ever find that?), and lots of helpful information. Every person I dealt with in Wellesley was helpful and courteous.

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ncoveney
5/14/2012 9:39:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: AURELLO PABON

My Review of Wellesley Volkswagen:
Aurello was very friendly, knowledgable and listen to what my needs were and found the right vehicle for me. Superior service, hassle free! Thanks AURELLO

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M & D
4/30/2012 3:36:38 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aurelio Pabon

My Review of Wellesley Volkswagen:
We were looking to buy from Wellesley VW and be able to continue going there for service (our Passat has been well taken care of for the last 7 years, and it was time to upgrade). Aurelio Pabon was instrumental in getting us in to see a newly-arrived Audi Q7, which turned out to be what we bought. I am happy that I can continue going to Wellesley VW for service (they work on Audis as well as VWs), and we got a good price on it, AND it was in IMPECCABLE shape when they brought it to us. Aurelio has a great sense of humor and kept the deal going until it was done!

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TK58
4/26/2012 12:20:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aurelio Pabon

My Review of Wellesley Volkswagen:
I would sincerely and truthfully recommend Aurelio Pabon. He was always giving the necessary information and facts about the car I bought. He shows a lot of experience in dealing with people and the tough decision to buy a good car. My overall experience have been very positive.

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lexie144
4/25/2012 6:32:50 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Ahern, Andreas Decker, Anthony Velardo

My Review of Wellesley Volkswagen:
I have always driven a VW, and my family has been working with Wellesley VW since it opened in the early 1970s. Though I've been to other VW dealerships and test-driven other cars over the last five decades, I continue to come back to Wellesley VW.

With an expanding family, we recently had to trade in our 2005 Turbo Beetle for a larger vehicle that would work better for our two dogs and newborn son.

Not only did we get a variety of affordable used and new options, but we were able to work within our budget to meet our safety as well as performance needs. Even though the one thing we _insisted_ on was something unusual and hard to find (a stick shift!), they got us one, had it delivered within our pressing deadline, and made it work within budget. (We did, however, invest in the extended warranty and paint/interior protection packages).

Mike Ahern is the current sales manager there and goes that extra mile so rarely seen nowadays. Everyone on the sales team at VW are professional and knowledgable. We worked with Andreas Becker, and he was the consummate professional.

Now we are happy new owners of a 2012 Tiguan thanks, again, to the folks at Wellesley VW! I'd recommend visiting them before investing time, money and safety anywhere else.

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chbartle
4/24/2012 6:12:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Marlette

My Review of Wellesley Volkswagen:
I just bought a Jettta TDI from Wellesley VW. Scott Marlettte was terrific. I had a very easy, informative experience. Scott worked hard to get the car I wanted in the time frame I needed and was successful. Pricing was great and the financing and extras were all professionally handled and made very simple. I recommend Scott and Wellesley VW to anyone.

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iali-salaam
4/17/2012 10:35:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Garron

My Review of Wellesley Volkswagen:
Mike was very easy to work with. He understood our needs and made it happen. The whole experience was enjoyable and I would definitely recommend Mike to anyone looking to buy.

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Redsoxfan1981
4/16/2012 4:31:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Kandalaft, Mike Domings

My Review of Wellesley Volkswagen:
The service staff at Wellesley VW goes above and beyond to take care of the best interest of their customers. They have saved me alot of money over the years in repairs on my VW. My 01 Jetta has 220k on it now, when she's ready to retire, it will be wellesley vw where I purchase my next one. Thank you guys for all the years or great service!

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drrmark
4/15/2012 11:49:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Mullin

My Review of Wellesley Volkswagen:
Kevin was very friendly, knowledgeable, and patient. It made for a surprisingly pleasant shopping & purchase process. During purchase and negotiation, I experienced none of the typical "shady" practices that I have endured at other dealerships in the past. Everyone was very professional.

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kwans
4/14/2012 10:29:24 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andreas Becker

My Review of Wellesley Volkswagen:
Andreas Becker is wonderful to work with, he spends time with the clients in order to get to know their needs. He took into account the value, quality and safety of our car and helped us pick out our Passat! He checked up on us after we bought the Passat and has really exceeded my expectations with the quality of his customer service. I have told many friends to come to Wellesley VW to purchase their VW's as Andreas is respectful, helpful and always a pleasure to work with!

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