Drew Todd | Page 3

Chevrolet of Everett responded

We appreciate your positive feedback about our friendly staff and the clear explanations you received about vehicle and financing options. Making the car buying process fast and easy is part of our commitment to a Better Sales Process at Chevrolet of Everett. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!

Chevrolet of Everett responded

It's great to hear that you had a positive experience with the friendly and energetic team during your car purchase. Ensuring a satisfactory agreement is key to a good car buying experience. We're glad everything went smoothly for you. Thank you for choosing us and for sharing your feedback. We're here for any future needs or questions you might have. Happy driving in your new car!

Chevrolet of Everett responded

It's wonderful to hear that your experience at the dealership was so positive, especially with the help of Erik De Chatonnayree. Knowing that he listened to your specific needs regarding price, model, and mileage and provided a no-pressure, comfortable environment is exactly what we aim for. Your recommendation means a lot to us, and we're thrilled you'd suggest us to others looking for a new or pre-owned vehicle. Thank you for sharing your experience, and we're here whenever you or anyone you recommend needs assistance. Happy driving!

Chevrolet of Everett responded

We greatly appreciate your loyalty and the effort you make to drive 2 hours for the quality of service at Chevrolet of Everett. Providing helpful and efficient service is what we aim for, and we're delighted to have you as a valued customer. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is important to us. Safe travels, and thank you for choosing us! 🚗🌟 #QualityService #CustomerLoyalty #ChevroletofEverett

Chevrolet of Everett responded

I'm sorry to hear about your negative experience, especially given that you had your own mechanic inspect the vehicle before your purchase. It's important for customers to feel confident and trustful in their interactions with dealerships. If you have concerns about the pricing or the condition of your vehicle, I recommend addressing these issues directly with the dealership's management or customer service department. Clear communication and transparency are crucial for ensuring a 'Better Experience,' and it's surprising that despite your mechanic's inspection, there were issues with the vehicle. Please reach out to the dealership to discuss your concerns further and seek a resolution that satisfies both parties. Your feedback can also help them improve their services for future customers.