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Duke Huffman
Duke Huffman at Gordie Boucher Nissan of Greenfield

Duke Huffman

Service Manager

Gordie Boucher Nissan of Greenfield

4141 S. 108th Street
Greenfield, WI 53228

Contact Me
4.7
614 Reviews

Dealership Experience

9 yrs, 5 mos

4.7

614 Reviews

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614 Reviews of Duke Huffman

August 24, 2025

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Employee Rating

The service people are good and helpful. The whole Nissan brand is good but overpriced. I paid $6600 for a new tranny. More

by RSICCHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Madala

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Aug 24, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 414-543-1234

August 23, 2025

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Employee Rating

Fast service on a walk in oil change and tire rotation. They also checked other areas with no charge. More

by wade
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Service Time
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Recommend Dealer
Yes
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Aug 23, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Nissan of Greenfield. Matt Luchini Service Manager 414-543-1234

August 23, 2025

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Employee Rating

Nice people in sales and service. I've been there since 2014 and they have always been helpful. More

by STEPH7_0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Hanson , Scott Foote

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Aug 23, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 414-543-1234

August 15, 2025

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Employee Rating

Great service. The service manager was keeping me informed throughout the process. I’ll be sure to come back. More

by Kski4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 414-543-1234

August 09, 2025

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I was promised 4 different completion dates, 3 completely different issues, that had nothing to do with each other. Very disappointing. More

by isabelbublitzchc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Prentiss Farsee , Sharif

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Aug 13, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for your review, Isabel. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Luchini Service Manager 414-543-1234

August 05, 2025

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Employee Rating

Always friendly faces Listen to my needs and deliver in a timely manner except when training in the service dept More

by saraappel123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Prentiss Farsee

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Aug 05, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 414-543-1234

August 02, 2025

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Employee Rating

My car was kept for a month with no updates until I called repeatedly once completed oil cap was broken oil was not served 2quarts low. Car is smoking out of tail pipe which it was not prior to be repa More

by kito_morgan
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 06, 2025

Gordie Boucher Nissan of Greenfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 414-543-1234

July 26, 2025

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Employee Rating

I take my car to Gordie Boucher for years for repairs always happy with the service More

by Lr
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Workmanship
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Recommend Dealer
Yes
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Jul 26, 2025

Gordie Boucher Nissan of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield! Matt Luchini Service Manager 414-543-1234

July 25, 2025

Dealership Rating
Employee Rating

Nice waiting area with popcorn. Good tv to watch. Advisor kept me informed about progress. More

by Kski4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield. Matt Luchini Service Manager 414-543-1234

July 23, 2025

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Employee Rating

Service is good. . but wait time for oil change and tire rotation is more than 2 hrs and 30 mins… even if I went with scheduled appointment. More

by balaji.kulu
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jul 23, 2025

Gordie Boucher Nissan of Greenfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Luchini Service Manager 414-543-1234

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