
Smithtown Nissan
St. James, NY
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2,866 Reviews of Smithtown Nissan
Started as a good experience but ended as all the others. All good & agreeable on numbers until you go upstairs. Suggest you ask about taxes & all fees when discussing out of pocket & money down. People nice All good & agreeable on numbers until you go upstairs. Suggest you ask about taxes & all fees when discussing out of pocket & money down. People nice enough… but if not savvy at this process, you will be in for unpleasant surprise. More
Smoothest dealer experience I’ve ever encountered. I was going through some tough times. The lease on my ram was running out and could no longer afford to buy it out as planned. I needed to find somet I was going through some tough times. The lease on my ram was running out and could no longer afford to buy it out as planned. I needed to find something to secure a vehicle to drive. Credit was currently poor and was expecting to be disappointed honestly. Their whole team was amazing and went above and beyond and found me a deal that worked for a better car than I originally looked at. I’ve never had a Nissan before so I didn’t know much about them but again the team was excellent in bringing me up to speed with everything and I’m now a fan ! More
In a few words huge waste of my time. Drove 3 hours after speaking to a representative 3 times about a specific vehicle on the website. I arrive and they tell me we can’t sell the car due Drove 3 hours after speaking to a representative 3 times about a specific vehicle on the website. I arrive and they tell me we can’t sell the car due to a lot of work needed to sell. All I got for my troubles was a bottle of water and a sorry. I specifically called and asked to make sure it was available and nope. If your not local and it’s not a brand new car make sure car is really available. More
My Service Advisor Tom Scarpinato is outstanding. Very knowledgeable and kept me informed of everything that needed to be performed. Thank you Tom - well done! Please pass on to him - Highest rating Very knowledgeable and kept me informed of everything that needed to be performed. Thank you Tom - well done! Please pass on to him - Highest rating from me. Scale of 1-10 with 10 being the highest. He earned it! Also your new facility is great. Well worth the wait. More
My Service advisor TJ was amazing. Always very thorough. Explains everything but never pressures you. He is very helpful. Will try to work with you if you need financing to help you wi Always very thorough. Explains everything but never pressures you. He is very helpful. Will try to work with you if you need financing to help you with your service recommendations . Very pleasant!! Easy to deal with. More
Malik was a pleasure as a salesman here at Smithtown Nissan. He was very professional and was able to answer all of my questions and get me into a new car. Nissan. He was very professional and was able to answer all of my questions and get me into a new car. More