Dustin Williams | Page 2

This was my 3rd transaction in 2 years and my 2nd transaction since this past May. Each time gets better and better. I actually traded in the BMW I bought from them in Aug 2020 for a 2021 Mustang GT. transaction since this past May. Each time gets better and better. I actually traded in the BMW I bought from them in Aug 2020 for a 2021 Mustang GT. Ray Sousa, the GM, gladly steps in to help get a deal done, which seems rare these days from a GM. I appreciate how he makes himself accessible. Dustin was able to give me all the updates and trade figures I requested without any games and even let me contact him after hours. He went the extra mile documenting his own personal inspection of the car live and pointed out all the imperfections before via text before I made the 90min drive to NPR. Pavel made sure everything was in order as soon as I arrived, made sure everything I was promised was delivered and had the car ready like he said he would. And Troy White in finance was the perfect one to close out the final part of the sale. I worked with him on the paperwork back in 2020 and made sure I'd be working with him again this time around as I always remember his upfront honestly on the optional items. I like to have all the financing parameters set before I walk in (who doesn't) so when the printout my bank gave me was off from what my bank was telling Troy, he got on the phone immediately and got me the rate was promised within a minute, actually it was a little better! Also, when going over warranties, protection packages, Gap etc. he tells it to you straight and recommends items that make sense, and also explains the options that you can live without. It's the complete cycle of customer service that will keep me coming back. Oh, did I mention their inventory?? Rolls Royce, Bentley, new Hummer, Aston Martin...buying a modest car is like getting entry to a luxury car show! I don't know what else to say besides go see them if you want a different buying experience. I'll be back in 2024 if not sooner! -Dave H Riverview, FL More

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Another amazing experience and this time i didn’t even buy a car but instead sold my Porsche. After getting frustrated with the low offers locally and with no time to sell it privately, I reached out dire buy a car but instead sold my Porsche. After getting frustrated with the low offers locally and with no time to sell it privately, I reached out directly to GM Ray Sousa who immediately responded with a more than fair offer with no games. He even offered to get me an Uber back home as I’m about 45 mins away from the dealership. Instead he and Dustin arranged for the paperwork and pickup to be complete at my local mall for and I had a check overnighted to me. I’ll start with Jacobs first the next time I want to sell a car - Forget Carvana, Vroom or Driveway! More

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Muy Exelente servicio el trato muy cordial recomiendo el concepcionario a otros clientes para que vallan concepcionario a otros clientes para que vallan More

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Clean, fast, Friendly, excellent service, excellent staff, excellent treatment, Nice cars, Ali the best vendor. :) staff, excellent treatment, Nice cars, Ali the best vendor. :) More

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Thank you to Andrew and Jeremy any owner for helping me get this car they did a really great job get this car they did a really great job More

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We worked with Bob and he was really helpful. Even though it took a little while to get the car, Bob answered all our questions and kept us updated throughout the process. Would definitely recommend this pla it took a little while to get the car, Bob answered all our questions and kept us updated throughout the process. Would definitely recommend this place More

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My recent experience at Jacob's Mitsubishi was one of the best car buying experiences I've had the staff were extremely knowledgeable and had answers for all my questions when I asked them. My salesman Bob w best car buying experiences I've had the staff were extremely knowledgeable and had answers for all my questions when I asked them. My salesman Bob went went above and beyond to make sure that my car buying experience went without a hitch. I will refer anyone I know to Jacob's Mitsubishi because the stellar staff will at Jacobs Mitsubishi will definitely take care of all their automotive needs with a smile on their face and a firm handshake to close the deal. So thank you all especially you Bob for making my buying experience truly five star. If you guys are shooting for the Stars you reach them good work guys and thank you again. More

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Jeremy was an excellent representation of this dealerships professionalism, attention to detail, and care for their clients. Its apparent when someone truly loves what they do. I cant say thank yo dealerships professionalism, attention to detail, and care for their clients. Its apparent when someone truly loves what they do. I cant say thank you enough Jeremy and also Jacobs auto. More

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I had a wonderfull experience at Jacobs Mitsubishi, the staff was very helpfull, my sales person was Pavel Zhukov he was vey knowledgeable and help me find the car I wanted, and Jeremy Pohl was extremely h staff was very helpfull, my sales person was Pavel Zhukov he was vey knowledgeable and help me find the car I wanted, and Jeremy Pohl was extremely helpfull when I called about new car and made me feel confortable coming in ant top it all of the finance manager Troy White helped me with the financing and undestanding the contract I was sighning what a great experience, thank you all for such a wonderful expereance! More

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Jeremy was an excellent salesman for Jacobs Mitsubishi. He went the extra mile for me and was greatly appreciated. Even though I had some issues , we mutually resolved them in a friendly professional mann He went the extra mile for me and was greatly appreciated. Even though I had some issues , we mutually resolved them in a friendly professional manner. I would highly recommend buying a car from Jacob's Mitsubishi. Sincerely, Ken Slagle More

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