Dwendolyn Thomas

Honestly, if they weren’t trying to rip you off, it seems like great people like great people More

Helpful 0

Report | Print

All around great experience. Excellent customer service and they go above and beyond to make things happen. and they go above and beyond to make things happen. More

Helpful 0

Report | Print

Dwen was amazing !!!!! I will definitely return for another car. Everyone was kind and friendly. My family loved the atmosphere. Will definitely recommend ricart dealership. another car. Everyone was kind and friendly. My family loved the atmosphere. Will definitely recommend ricart dealership. More

Helpful 0

Report | Print

Ms. G.Thomas was a delight to work with. Jack Lee is a gentleman and a very good person. You definitely have good people with Ricart. gentleman and a very good person. You definitely have good people with Ricart. More

Helpful 0

Report | Print

Very pleased with the service I received at Ricart. I was very pleased with the service I received at Ricart. Dwendolyn was very thorough and complete with the information she provided and also very pa I was very pleased with the service I received at Ricart. Dwendolyn was very thorough and complete with the information she provided and also very patient. She explained the advantages of both leasing and purchasing. This information was very helpful to me in making my decision to purchase my new Optima. I will certainly recommend Ricart and Dwendolyn to my friends and family when they are looking for a new car. I thank you for your service.. More

Helpful 0

Report | Print

Great experience, I love my new car. She was great! She was very knowledgeable and very helpful. She had all the answers to my question and was very in tune with what I needed and wanted She was great! She was very knowledgeable and very helpful. She had all the answers to my question and was very in tune with what I needed and wanted to do when making my decision to purchase a new vehicle. More

Helpful 0

Report | Print

"Supreme" Customer Service I have been a Customer with Ricart Nissan for almost 10 years and this is my 6th car purchase. It is always my pleasure to visit the Mega Mall. It a I have been a Customer with Ricart Nissan for almost 10 years and this is my 6th car purchase. It is always my pleasure to visit the Mega Mall. It always feels as though I going to visit a favorite family member. Just recently ( Friday, May 03, 2019), I went in to get a Car Wash Sticker and an Oil Change. First I arrived at the Sales Office Office to pick up my Sticker. I paged the Sales Rep that I usually see (Dwendolyn Thomas) when I got there. I was approached by a very articulate and charming gentleman (Aaron Andrews) who I later learned was Ms Thomas' partner. He went beyond the call of duty. He saw to it that I got my sticker, waited for me, and took me over to service to get my Oil Change. When I got to the service area, I was promptly met by my Service Rep ( Paul Shumaker). As a sidebar, car dealerships get a bad rap for overcharging when it comes to car maintenance. Paul checked my mileage and assured me that I did not need an Oil Change at that time, even though it was my date to have it done. He could have told me anything because I was fully prepared to have the work done. During the 10 years that I have been with Ricart Nissan, I have been consistently pleased! They truly have mastered the art of Customer Service and I would never consider going anywhere else considering my automobile needs. Angie W. More

Helpful 0

Report | Print

Dwen Thomas.....AWESOME Dwen was a wonderful sales agent. Omg lol, we had so much fun laughing and yes being serious!! I had an immediate friend with her!! She did not pressu Dwen was a wonderful sales agent. Omg lol, we had so much fun laughing and yes being serious!! I had an immediate friend with her!! She did not pressure, or push me into a decision. I was worried about a few things and she assured me to " trust her!" She didn't fail me at all. This woman deserve a raise or some kind of acknowledgment for her friendliness, professionalism, and Over all performance !! Thanks Dwen!! You're a doll and I hope to see you again over and over😊!! Rose W. More

Helpful 0

Report | Print

Phenomenal Dwendolyn,and Sean are extraordinary.They no how to get the job done.They no there business,made me feel like a QUEEN thank you. Dwendolyn,and Sean are extraordinary.They no how to get the job done.They no there business,made me feel like a QUEEN thank you. More

Helpful 0

Report | Print

Perfect Fit Today I purchased my second car from Ricart and had a pleasant experience on both occasions. My sales rep Dwendolyn Thomas did a phenomenal job assis Today I purchased my second car from Ricart and had a pleasant experience on both occasions. My sales rep Dwendolyn Thomas did a phenomenal job assisting me with my purchase. There was no pressure to make my purchase. There was simply education provided to assist me with making the best decision possible. I updated my car and thankful that I did so. Jack, the finance director, also provided education regarding my purchase and gave the best possible way to enjoy my vehicle with a peace of mind. I'm thankful for my new car! It's a perfect fit! More

Helpful 0

Report | Print