Dylan Iuculano
Dylan Iuculano at Reliable Nissan
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Dylan Iuculano

Service

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Dylan Iuculano

April 29, 2025

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Employee Rating

Great service! They made sure all issues were resolve. Thank you. Keep up the good work. More

by ivyparaswalag
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza

April 29, 2025

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Even though the service department was short staffed, they still got me in and out in less than an hour. Everyone there is always very kind. More

by DDONART
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2025

Reliable Nissan responded

Thank you for your kind feedback! We truly appreciate your patience, and we're thrilled to hear that despite being short-staffed, our team was able to get you in and out quickly. It's great to know that you always have a positive experience with our staff. We look forward to serving you again soon!

April 26, 2025

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Employee Rating

Took good care of my vehicle and helped with any questions or issues I had More

by griegomark32
Recommend Dealer
Yes

Other Employees Tagged: Dylan Iuculano

Apr 28, 2025

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with us. Our team is always here to assist, and we appreciate your kind words. Looking forward to serving you again!

April 26, 2025

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I wouldn’t take my car anywhere else than Nissan Dealership All maintenance guys were just wonderful they explained everything thanks guys More

by RUFCHAVEZ780
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Recommend Dealer
Yes
Apr 28, 2025

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our maintenance team. Your satisfaction is our priority, and we appreciate your trust in us for your car care. Looking forward to seeing you again!

April 24, 2025

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I have owned my vehicle for less than 18 months. I have gotten 2 oil changes there. First one, I was told to use an additive which cost me money. And the second oil change I was told I need a tran More

by morrelldebbie63
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 28, 2025

Reliable Nissan responded

It's important to us that our guests feel confident and well-informed when visiting our service department. We always aim to provide recommendations with your vehicle’s best interest in mind, and we understand how important it is that those recommendations align with your vehicle’s specific needs and maintenance schedule. If you’d like to discuss your visit in more detail, we’d welcome the opportunity to connect with you directly. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 24, 2025

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No parts in stock had to wait 3 days for a tire. Took 2.5 hours for a oil change and tire rotation. More

by STEPHANIEG_69
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 28, 2025

Reliable Nissan responded

We understand the inconvenience of waiting for parts and the longer service time. Sometimes, parts can be out of stock due to factors beyond our control, but we’re always working to get everything as quickly as possible. We appreciate your patience and will continue to look for ways to improve our efficiency. If you have any further questions or concerns, feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 24, 2025

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Reliable Nissan is a great dealership and the service department is always courteous and kind. The workers are respectful. More

by GLORIALUJAN6969
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Reliable Nissan responded

Thank you, Gloria! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing courteous and respectful service, and your feedback means a lot to us. We look forward to seeing you again!

April 24, 2025

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Dylan was friendly and very helpful. We were late to our appointment and he made us feel at ease and got us taken care of in spite of being late. More

by CAROLLOPEZ0
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Reliable Nissan responded

Thank you, Carol, for your kind words! We're glad to hear that Dylan was able to assist you and make your experience positive despite the delay. We appreciate your feedback and look forward to serving you again!

April 23, 2025

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Employee Rating

The sales department it’s good, but the service department, it’s not that good More

by HECTORSANMARTIN
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2025

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear you had a good experience with our sales department. We apologize that the service department didn’t meet your expectations and appreciate your input as we work to improve. We hope to have the chance to provide a better service experience next time!

April 22, 2025

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Dylan was great! The best service tech I have had there. If your service tech has a day off you are out of luck. Service is okay but slow. More

by JANETTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear that Dylan provided you with great service and that he stood out as the best tech you've worked with. We appreciate your patience and will take your comments about the service speed into consideration as we strive to improve. We hope to serve you even better next time!

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