Dylan Watkins
Warranty Administrator
Franklin Chrysler Dodge Jeep Ram
1124 Murfreesboro Rd
Franklin, TN 37064
1 Review
Write a Review1 Review of Dylan Watkins
May 18, 2023
Car sales experience was fine. The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be tol The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be told "sorry the part wasn't in stock" when they knew what the issue was up front? Do you enjoy having your Chrysler product recalled multiple times? Do you like calling the dealer for a recall with the engine light on and being told "Earliest I can get you in is in 2 months. Does that work?" If you reply no, they will offer "You can drop the car off indefinitely and we will try to look at it earlier." If you say "Can I get a loaner?" They will laugh in your face and say of course not. If you like this things, then this is the dealership for you. I will never buy another car from this dealer though. More
Other Employees Tagged: Dalton Johnson, Adam Hargrove, Daniella Forcelli, Jay Watters, Josh Sanders , Terrance Dunlap, Carl Perry, Michael Pollard