E Price | Page 3

Service Excellence In this very busy dealership, I still feel that the employees at Cool Springs Nissan make service excellence their goal. E. Price was my sales rep fo In this very busy dealership, I still feel that the employees at Cool Springs Nissan make service excellence their goal. E. Price was my sales rep for a purchase in July, and while the process took an hour or two more than I had planned, E. P. was pleasant and patient throughout with applying pressure. For my regular car washes, the group in service are quick and accommodating. For my first oil and filter change, I made an appointment, but the place was fully booked, so I left the car all day. This process was a bit more hectic for the employees (with a printer that did not work), but my rep promised to scan and email or mail the task list to me for my maintenance records, so I am pleased. More

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Our recent Murano purchase The salesman was easy to deal with, met our needs in regards to the final transaction, basically very easy and painless. He returned my calls as soon The salesman was easy to deal with, met our needs in regards to the final transaction, basically very easy and painless. He returned my calls as soon as possible and checked up on us after the sale to make sure that if we needed anything from him. More

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Amazing E was great when I came in to test drive a Nissan Rogue! He took the time to walk me through everything and answer all of the questions I had. It was E was great when I came in to test drive a Nissan Rogue! He took the time to walk me through everything and answer all of the questions I had. It was my first time financing a car from a dealership and he was great through it all. I would absolutely recommend anyone looking for a car and a patient sales associate to come to him! More

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The conversation was precise and i could get all answers Worked with Mr. E Price on purchasing my leased Nissan Altima.. I thought it would take a long time but I was out of the facility in less than 2 hours Worked with Mr. E Price on purchasing my leased Nissan Altima.. I thought it would take a long time but I was out of the facility in less than 2 hours with all paper work done.. This was possible because E had all the answers.. Regards Madhu Podduturi.. More

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Purchase of 2017 Nissan Pathfinder We had a really great exsperience working with both E Price & Bishoy at Nissan of Coolsprings. E was terrific at explaining our new purchase, our 2017 We had a really great exsperience working with both E Price & Bishoy at Nissan of Coolsprings. E was terrific at explaining our new purchase, our 2017 Pathfinder. After car shopping for 2 weeks, we finally made the perfect choice. Bishoy was exstremly helpful also with our needs!. The only negative was that we shopped around on our trade in, and Nissan gave us the lowest trade in value for our Murano. Thank you, Embi & Zachary Helton More

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Excellent service, well informed, no pressure I had nothing but positive experiences at Nissan of Cool Springs. I had a pretty good idea of the type of vehicle I was looking for and my sales asso I had nothing but positive experiences at Nissan of Cool Springs. I had a pretty good idea of the type of vehicle I was looking for and my sales associate E. Price was able to get exactly what I wanted to test drive right away. He was an expert on every feature of the vehicles I drove and was able to answer all questions and anticipate most of my needs. He even got one ready in 10 minutes for a quick test drive when I called ahead but had very little time to spare. There was never any sense or pressure or any of the unpleasant stereotypical sales tactics I have experienced at other dealerships in the past. Corinna Limbocker (another sales associate) helped me with the purchase process and did a great job of handing the documents and making the process seamless. She even gave balloons to my children, which seems like a small thing when buying a car but meant a lot to them. Overall it was the best car buying experience I have had and would recommend the dealership in the highest terms. More

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Nice Experience E resonded quickly to my online inquiry. We set up an appointment for me to come in for a test drive. E was tied up with another customer when I arriv E resonded quickly to my online inquiry. We set up an appointment for me to come in for a test drive. E was tied up with another customer when I arrived, but he had already made arrangements for me to meet with Bayo. Bayo was fully prepared and knew what I was interested in. I had done a lot of research on the vehicle with regards to pricing. They were very fair and with little negotiation we agreed to a very acceptable deal. It was the best experience I have ever had when buying a car. A couple of days later, I noticed a small slit in the front passenger seat. I called E and he had me bring in the vehicle right away. Brought his manager out and immediately agreed to have his leather people repair it at my place of work. No hassle. More

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Friendly sales associates, back-end help could step it up Overall, a good experience with the sales associate. The one we were supposed to meet up with was tied up and handed us off to another. The process Overall, a good experience with the sales associate. The one we were supposed to meet up with was tied up and handed us off to another. The process beyond that point could use some improvements. As my first new car purchase unfolded, I learned a few things. The person you deal with on the front end doesn't have the power to close the deal when you start negotiating. The sales manager has to come out and take over. As we waited to move to the next part of the process (finance), we watched the same thing happen to several other customers in the showroom. Our salesman kept saying we had to talk to finance about loan details and extended warranties. So when we walk into finance it was very awkward. Nice guy, but maybe too many assumptions on his part. He asked did we have any questions, and I reiterated again it was our first time buying a new car so he would need to lead us through the details. Still no details on term, down payment amount, interest rate, etc. We start going through the paperwork and finally I say we haven't even discussed loan details. He said oh, it's xx months, xx rate, with xx down payment and All of the paperwork is ready for you to sign. I responded shouldn't we discuss that. I might not want to finance for 5 years, and I was previously told the rate would be xx. After spending a lengthy amount of time in that office, the deal was done. Over. Again, I think there are good people there, just need to improve on the process and communication. More

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Superb! Kyle Steward, David, and E. Price the finance person all treated us extremely well, and were super courteous! They helped find the right vehicle an Kyle Steward, David, and E. Price the finance person all treated us extremely well, and were super courteous! They helped find the right vehicle and worked closely to get to a great price....they delivered the car timely .. It was very nicely detailed and it drove beautifully! More

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Informative, good listener, wanting to please the customer The staff at Nissan of Cool Springs was courteous and willing to meet us half way. First time Nissan owner and I am happy! Also, I am learning all t The staff at Nissan of Cool Springs was courteous and willing to meet us half way. First time Nissan owner and I am happy! Also, I am learning all the technology features that I felt I did not need! More

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