EJ Schneider

I had an extremely disappointing experience with Peoria Ford. I called about a Raptor R they had in stock and made it clear I was ready to purchase. They sent over a Vehicle Purchase Information sheet, Ford. I called about a Raptor R they had in stock and made it clear I was ready to purchase. They sent over a Vehicle Purchase Information sheet, and I approved them to run my credit at 8:54 AM on Tuesday. Between 8:54 AM and 12:00 PM, I reached out multiple times asking for an update and received no clear communication. At 12:00 PM, I was told I was not approved. I immediately offered to put $50,000–$75,000 down and was told that would “for sure” get me approved. For context, I had agreed to pay $24,000 over MSRP. I was not negotiating or wasting time — I was ready to move forward. After that, I followed up three separate times asking what the hold-up was. At 6:16 PM, I was finally told the Director was working another deal on the same truck and had someone coming in at 8:00 PM to look at it. So while my credit had already been run and I had agreed to the deal, they were actively working another buyer on the same vehicle without communicating that to me. It certainly felt like my offer was being used as leverage to push another buyer, but regardless of the reason, the lack of transparency and professionalism was unacceptable. If the vehicle was not secured for me, that should have been communicated clearly — especially after running my credit and confirming terms. Very frustrating experience. More

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Scummy people. Told me we had a deal I came down to buy the car and they are in the process of selling it to someone else. Never shop here they’ll just sell it to a Told me we had a deal I came down to buy the car and they are in the process of selling it to someone else. Never shop here they’ll just sell it to a higher offer. Made me wait over an hour. Ridiculous After I filled out paperwork and everything More

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Dealership was great. Connor was awesome and he made us feel at ease through the process Connor was awesome and he made us feel at ease through the process More

by seanbrainard1130 Verified Customer Verified Customer

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This dealership was very caring in my needs. They help me get the best deal I could. Tyler and Hassan in finance were awesome. EJ on the sales decks was outstanding. They help me get the best deal I could. Tyler and Hassan in finance were awesome. EJ on the sales decks was outstanding. More

by DANALEEPEARSON Verified Customer Verified Customer

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Amazing service! Fast and efficient. I would highly recommend Adam as he is a very professional and quick salesman. Fast and efficient. I would highly recommend Adam as he is a very professional and quick salesman. More

by JDHLARAVIA Verified Customer Verified Customer

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Absolutely fantastic customer service and EJ was so great and most importantly honest with what our options were! Highly recommend these guys! Connor was great too!!! and most importantly honest with what our options were! Highly recommend these guys! Connor was great too!!! More

by EMMACHERWINSKI49 Verified Customer Verified Customer

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Fabulous team with Connor and EJ no false promises and exceptional customer service!!! Now if Connor can help me trade my jeep in and get me a Bronco I’ll be thrilled!!! exceptional customer service!!! Now if Connor can help me trade my jeep in and get me a Bronco I’ll be thrilled!!! More

by EMMACHERWINSKI49 Verified Customer Verified Customer

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Had a very good experience everything was smooth and quick thanks to Connor for helping me out and making everything went great quick thanks to Connor for helping me out and making everything went great More

by DILLONJ315 Verified Customer Verified Customer

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