Earl Tucker

Worst experience that I ever had buying a car, first thing is that the salesman that I had named Earl Tucker met me outside and saw that I had my auto running because of my dog yet he wanted the sell so thing is that the salesman that I had named Earl Tucker met me outside and saw that I had my auto running because of my dog yet he wanted the sell so bad that he did not tell me anything about the auto shutting down, and then there is the fact that I was going to pay the auto off that day but Mr. Tucker came back with a Russell Frier and he came back with if you fill out this application I could get the trade in, then this crook told me that I wouldn't have a payment for 45 days,but a week later I went to the dealership and golt my payoff information and paid it off that day and found out that if I would have listen to this crook I would have been out over 700 dollars, screw that place, I'll buy another car , just not from them, you shouldn't either. More

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This dealership is top notch! Best customer service And the service department is amazing. Javier is the best of the best Best customer service And the service department is amazing. Javier is the best of the best More

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My wife and I were shopping for a car and had some frustrating experiences at dealerships outside of San Antonio—lots of pressure and attempts to sell us cars we didn’t want. Then we walked into San A frustrating experiences at dealerships outside of San Antonio—lots of pressure and attempts to sell us cars we didn’t want. Then we walked into San Antonio Mercedes and met Earl Tucker. Within 15 minutes, he found us a car we genuinely liked. We took it for a test drive, told Earl we still had a few more to look at, and left with absolutely no pressure. We came back on Saturday, and Earl introduced us to the rest of the sales team, which really made us feel like part of the family. During the deal, we also worked with the best sales manager we’ve ever met—Bill Ramsey. The entire experience was smooth, friendly, and even fun. We’ll definitely be back when it’s time for our next car! More

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Awesome service! Kevin and Earl were great help in getting me into a new car. Very friendly staff and kept me updated with every step of the process. Kevin and Earl were great help in getting me into a new car. Very friendly staff and kept me updated with every step of the process. More

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Great experience! I simply called and asked about a particular car that I saw online. 30 minutes later, when I arrived, the car was waiting for me out front and ready I simply called and asked about a particular car that I saw online. 30 minutes later, when I arrived, the car was waiting for me out front and ready to test drive immediately. I loved the car. And my sales person (Earl) took the time to explain the process with no rush or urgency. I love going to dealerships and not feeling pressured. Once I made up my mind, I went forward with the vehicle and the financing crew was also kind, honest about gap insurance and other insurance services that were offered, expedient and thorough. Overall one of my easiest car purchases. Definitely recommend!!! More

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Earl Tucker went above and beyond to ensure my process was seamless. I felt at ease and comfortable when purchasing my vehicle. This was by far the best experience I’ve had at any dealership. was seamless. I felt at ease and comfortable when purchasing my vehicle. This was by far the best experience I’ve had at any dealership. More

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Great dealership been having maintenance on Mercedes vehicles for the past 6 years at the location. Extremely professional vehicles for the past 6 years at the location. Extremely professional More

by BRG276 Verified Customer Verified Customer

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Purchasing the vehicle was an okay experience but the issues after have not met my expectations. For example the car only had one key and one was ordered. I was told by the salesman, Earl, that it would issues after have not met my expectations. For example the car only had one key and one was ordered. I was told by the salesman, Earl, that it would only take less than a minute to program. That was not the case when I stopped in to pick up the key. It actually took 45-60 minutes to program the key. On top of that the replacement key was making the blade which the salesman did not notice. Now, still waiting for something that should have been an easy fix. More

by NURSENTX Verified Customer Verified Customer

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One of the best experiences I ever had purchasing a vehicle . Great customer service and professionalism vehicle . Great customer service and professionalism More

by latashamcintyre7719 Verified Customer Verified Customer

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Tyler your service advisor knowledge of service has been wonderful. He was very patient in explaining service problems. wonderful. He was very patient in explaining service problems. More

by CBOSCHU Verified Customer Verified Customer

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