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Earnest Jenkins
Earnest Jenkins at Mercedes-Benz of Columbus

Earnest Jenkins | Page 2

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.7
56 Reviews

I'm a retired Navy Senior Chief Petty Officer, Navy Counselor Recruiter (E-8), with 22 years active service, where 15.5 years I serve as a Human Resources Manager. My goal in life is to continue to be a Public Servant and Productive Citizen. I will always be "Driven To Delight" to assist the people in my community, state, and country.

4.7

56 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

56 Reviews of Earnest Jenkins

April 02, 2023

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Employee Rating

We just purchased a vehicle from Mercedes-Benz of Columbus and we could not be more pleased! Earnest Jenkins & Kennedy McDonald went above and beyond to make this the best car buying experience. We w More

by McIntosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kennedy McDonald

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Apr 03, 2023

Mercedes-Benz of Columbus responded

McIntosh, thank you so much for your kind feedback! We are thrilled to hear about your experience with both Earnest and Kennedy, and we appreciate you taking the time to share! We look forward to continue serving your Mercedes-Benz needs and please let us know if there is anything we can do for you :)

March 20, 2023

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Employee Rating

Awesome, Awesome, Awesome. Can’t say enough about Ernest. Professional, patient, courteous, honest, informative. He made this transaction the best of all my car purchases. H More

by dbless1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 20, 2023

Mercedes-Benz of Columbus responded

Mr. & Mrs. Hicks, thank you so much for sharing your feedback about your sales experience with Earnest! He is a true asset to our team and we are delighted to hear that he made your Mercedes-Benz experience awesome! We will be sure to share your feedback with Earnest and look forward to assisting you again, in the future. Please don't hesitate to reach out anytime we can be of assistance. Wishing you many happy miles!

December 21, 2022

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Employee Rating

They were excellent with their service. They made it an easy process for me to by car. More

by flemmingr71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller

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Dec 23, 2022

Mercedes-Benz of Columbus responded

Thank you so much flemmingr71, for your feedback about Earnest. We are truly delighted to hear about your experience and look forward to working with you again in the future. Please don't hesitate to let us know if there is anything else we can do for you! Wishing you a wonderful holiday!

December 19, 2022

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It was a very professional environment. The entire staff was friendly and accommodating with my needs. More

by marksanders82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 19, 2022

Mercedes-Benz of Columbus responded

Thank you, marksanders82, for your feedback!

September 16, 2022

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At Mercedes Benz of Columbus, great customer service extends long after the sale! Earnest is an outstanding salesman who made my experience positive and stress free; I love my GLE 450! The service depar More

by Lynne J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

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Sep 19, 2022

Mercedes-Benz of Columbus responded

Lynne J., we are so excited to hear your feedback! We pride ourselves on delivering the "Best or nothing" experience and are delighted to hear it shows. We did notice that the star rating you gave Earnest and Lauren, doesn't seem to align with your written feedback. If this is a mistake, we kindly ask for an updated rating. But if the rating you gave them is intentional, please don't hesitate to let us know how we can be of better assistance. We look forward to continue serving your Mercedes-Benz needs.

September 12, 2022

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Employee Rating

Seemed slow. Last visit had an issue with the oil. This time they forgot all my valve stem caps. They are friendly but there is always an issue preventing me fr More

by James McCann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rachelle Pennington

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Sep 13, 2022

Mercedes-Benz of Columbus responded

Dear Mr. McCann, we appreciate your feedback as it shows us areas that we can improve upon. We would like to speak with you in more detail so that we can better understand your situation and how to better accommodate our customers. Please give our Service Manager, Nadie Martin, a call at (706) 256-6100, at your earliest convenience. We look forward to speaking with you soon!

August 24, 2022

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Employee Rating

No pressure, no hassles. Everything went smooth. Earnest was very professional. And they delivered my vehicle More

by DHSVC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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July 26, 2022

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Whole purchase process went well. I was very easy. Mr. Earnest Jenkins was very helpful throughout. More

by bombay.trans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 27, 2022

Mercedes-Benz of Columbus responded

Bombay.trans, we appreciate your feedback and will pass on your kind review to Earnest. Please don't hesitate to reach out to us if there is anything else we can do for you. Wishing you many happy miles!

May 14, 2022

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Employee Rating

Earnest was fantastic - great communication and follow up throughout the process. He was thorough and knowledgeable on all of the models and served as a trusted advisor to help me select the right vehicle to More

by candra.mcrae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful 1
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May 17, 2022

Mercedes-Benz of Columbus responded

Candra.mcrae, thank you so much for your feedback about Earnest! We are delighted to hear he was able to assist you in finding the perfect vehicle! Please don't hesitate to reach out to us if there is anything else we can do to assist you! Wishing you many happy miles.

May 03, 2022

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Employee Rating

Extremely kind and helpful sales team. Earnest was awesome, Debi was very informative and Brittany made me feel welcome as soon as I walked through the door. They were all helpful and supp More

by joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Brittany Whatley , RJ Campbell

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May 04, 2022

Mercedes-Benz of Columbus responded

Joy, thank you so much for your wonderful feedback about Earnest, Debi, and Brittany. We are truly delighted to hear about your experience and appreciate your business. Please don't hesitate to reach out to us if there is anything else we can do for you! Wishing you many happy miles!

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