Eddie Church | Page 32

Great service with a smile and honest and fair work needed Eddie Church is what customer service should be .. smiling and welcoming me as would be a family member and listened to my concern regarding my truck Eddie Church is what customer service should be .. smiling and welcoming me as would be a family member and listened to my concern regarding my truck and after explaining my need for service and Liam car he called one of your technicians over for me to explain my issue with truck and then we agreed to arrange a date for service and he provided my a loaner car .. everything went as planned and better than expected.. I will continue to do business with Bill Utter Ford and recommend to family and friends.. thank you as it is hard to find good honest service these days.. thank you again as everyone treated me with respect and a big smile and it shows they care and enjoying what they do!! More

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Utter Nice friendly staff and people. Went out of their way to ensure my problem was fixed quickly. Got me in and out the same day without an appointment Nice friendly staff and people. Went out of their way to ensure my problem was fixed quickly. Got me in and out the same day without an appointment More

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Radiator Replace radiator due to faulty radiator, got to me quick , and finished in one day, and was concerned for the customer needs when came to finishing t Replace radiator due to faulty radiator, got to me quick , and finished in one day, and was concerned for the customer needs when came to finishing the repair!!!! More

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No Stress Car Buying Everyone I came into contact with at Bill Utter Ford were professional, knowledgeable and personable. They made sure that I understood every step of t Everyone I came into contact with at Bill Utter Ford were professional, knowledgeable and personable. They made sure that I understood every step of the sales process and felt comfortable with it. Doyle Chaffin, Carl Anderson, Bill Cooper and Mike Lewis were all extremely considerate and helpful with my buying process. They were patient with me and made the purchase of my new Explorer very exciting and painless. Doyle took ample time to go over all the different features and systems included on my Explorer. I left the dealership feeling comfortable and proud of my new purchase. I enjoyed my entire experience!! More

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F-150 Recalls My 2016 F-150 has 3 factory recalls. Took it to Bill Utter Ford, the service today & they set up a repair date to get all the recalls handled at one t My 2016 F-150 has 3 factory recalls. Took it to Bill Utter Ford, the service today & they set up a repair date to get all the recalls handled at one time. Couldn’t ask for a better service manager (Randy) or service advisor to take care of Ford’s King Ranch P/U. More

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Extremely Happy Customer! I would highly recommend this dealership to anyone needing a vehicle! They went above and beyond to get me in to my new truck! Jason was Awesome! I ca I would highly recommend this dealership to anyone needing a vehicle! They went above and beyond to get me in to my new truck! Jason was Awesome! I cannot thank Jason enough for everything he did for me throughout the buying process! He was hands on the whole time! Thank you to the entire staff for the hard work they do day in and day out! Thank you, Michael Wilburn More

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Excellent experience! My experience with Bill Utter Ford has been superior in every respect. Beginning with the sales experience with Doyle Chaffin, everyone has been frie My experience with Bill Utter Ford has been superior in every respect. Beginning with the sales experience with Doyle Chaffin, everyone has been friendly, helpful and professional at every step of the process. More

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#1 Ford Dealership Bill Utter is the only place our family has bought our cars from for over 30 years! Never had any problems with this dealership. We also take our veh Bill Utter is the only place our family has bought our cars from for over 30 years! Never had any problems with this dealership. We also take our vehicles there for oil changes. Great service department as well! More

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Purchased a new Ford Escape This is the 2nd car I have purchased from Doyle Chaffin and it was a pleasure each time. Doyle is friendly, professional, helpful and patient. He too This is the 2nd car I have purchased from Doyle Chaffin and it was a pleasure each time. Doyle is friendly, professional, helpful and patient. He took the time to show me everything I needed to know about the Escape, both before and after the purchase. Eddie was timely and professional in helping me get the financing paperwork done. He had me in and out quickly. I left feeling like I had been treated very fairly with no pressure to purchase. More

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