Eddie O'Neal
Eddie O'Neal at Star Motor Cars
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Eddie O'Neal

New Car Salesman

Star Motor Cars

7000 Old Katy Rd
Houston, TX 77024

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4.6
24 Reviews
4.6

24 Reviews

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24 Reviews of Eddie O'Neal

March 26, 2024

Dealership Rating
Employee Rating

Great experience. Salesman knowledgeable and low key sales negotiations. I’m a repeat Star buyer. More

by NICK.WILSON8618
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

February 15, 2024

Dealership Rating
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Wonderful service…always very accommodating to my needs or circumstances at the time!! Teresa Smart is exceptional and a great representative of your company over many years of my working with her. Her hus More

by janetlvaughan
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Recommend Dealer
Yes

February 13, 2024

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Excellent service as usual. Carlos Garza is the best Service Manager I have had anywhere. More

by leroy2
Service Price Transparency
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Recommend Dealer
Yes

January 09, 2024

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We were able to book an appointment on Saturday morning and the car was ready at lunchtime! More

by FAYANN
Service Price Transparency
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Recommend Dealer
Yes

January 03, 2024

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we have been customers at Star Motors since 1999, and we come back to Star not just for reliability and professionalism but for exceptional service. Once you get familiar with Star Motors Service, it is ver More

by mike.d.silvestre
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chad May, Richard Wahl , Teresa / Carlos (Service)

December 31, 2023

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Estimate kept changing in repair…. 10$k, then 17$k, then supplement for 19$k. The car still makes loud noises and obviously wasn’t fully repaired. My tire and wheel insurance didn’t e More

by d
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Carlos

December 30, 2023

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Excellent personalized experience every time I go there. They are the best Mercedes dealership in town. More

by KBWINN1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Seureau , Theresa Smart

December 22, 2023

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There is never anyone waiting outside when you arrive for service. Nor is it clear whether to sit in your car and wait or to go somewhere. And if so, where? Horrible signage. More

by GEEPHIL
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Justin Seureau, Chad May

December 09, 2023

Dealership Rating
Employee Rating

There’s is an angel I am so lucky she is always amazing caring kind helpful and timely I couldn’t ask for more More

by ladan0
Service Price Transparency
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Recommend Dealer
Yes

November 30, 2023

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Employee Rating

Very professional-in and out quickly while I waited. All problems resolved to my satisfaction. More

by CHARLES58
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Recommend Dealer
Yes

Other Employees Tagged: Tom Jinks , Carlos Garza

1

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