Cali transplant that moved to Colorado seven years ago. Spanish-speaking Mexican American who loves sports and outdoor activities. Proven customer service experience with Toyota. Let me turn your car-buying problems into solutions.
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 10 mos
Languages Spoken
English
Spanish
14 Reviews
Write a Review14 Reviews of Eduardo Duenas
April 24, 2024
Good work easy fast no issues at all 10/10 would recommend Eduardo is a class act. Nice new digs as well. recommend Eduardo is a class act. Nice new digs as well. More
Other Employees Tagged: Zachary Chambers
March 09, 2024
The dealership was nice clean and comfortable. The staffing was friendly and inviting. The car I was looking at was ready for me on arrival. On the negative side, the old school aspect of back The staffing was friendly and inviting. The car I was looking at was ready for me on arrival. On the negative side, the old school aspect of back and forth with the sales manager and a slip of paper was mind numbing, tedious and absolutely unnecessary. Please join the modern model of no haggle direct sales and get rid of the useless managers. The finance guy was great and completed the deal in a timely manner. Overall 4 out of 5 stars. More
February 20, 2024
Eddy was very helpful with the issues with my car. He even helped out with something small that service had missed (my trunk was sticky and hard to open). He was also very funny and informative. He even helped out with something small that service had missed (my trunk was sticky and hard to open). He was also very funny and informative. More
Other Employees Tagged: Shuttle driver - Manny?
January 29, 2024
Very friendly, but confusing. Three different people were contacting me via one phone number. People did not fully explain quote pricing versus Out the Door pricing with additio Three different people were contacting me via one phone number. People did not fully explain quote pricing versus Out the Door pricing with additional features added (pulse and data dots- with no option to opt out, added almost 1000 to car total). We had the quote price and agreed to that then when we got our OTD there was additional features on top of our taxes we were not aware of. The data dots specifically (an anti theft product) sounded like the dealership adds for their benefit and then charges to the customer. Also: it was not explained clearly that not all SE models have the same features and so we missed out on key features we were looking for from buying up to an SE from an LE (heated seats, blind spot monitoring, moonroof). Of note this is my first Toyota purchase, I have previously purchased vehicles that all models of one type have the same features with options of buy ups. More
Other Employees Tagged: Youssef Rezaei , Reeve King
December 31, 2023
Friendly and elaborate show room. However they were very elusive with price and financial numbers. However they were very elusive with price and financial numbers. More
Other Employees Tagged: Noah DeWolfe , Hunter Thompson
November 08, 2023
prices are absolutely absurd. they tried to charge me $233 for a fuel system cleaner which i found out online was only like $30. i had to go to the desk to have that price brought they tried to charge me $233 for a fuel system cleaner which i found out online was only like $30. i had to go to the desk to have that price brought down to a much more reasonable one. they charged me $73 for installing a cabin air filter that cost them ~$10. you would be much better off going to a local service shop for reasonable prices. the place is also very hectic and for a routine maintenance i had to wait for three full hours. More
November 02, 2023
The customer service is top-notch. I was contacted via text, clearly explaining what was being done and a pretty good explanation of other problems they found. A link enabled me to rej I was contacted via text, clearly explaining what was being done and a pretty good explanation of other problems they found. A link enabled me to reject or approve the additional work. I was also provided a phone number to call with any questions. At every step of the service, I was guided to help with information about the repairs. I was never pressured into accepting any additional work. By far, this was the best service I have ever received from a dealership. More