Edward Sanders | Page 13

Husband surprises wife I just want to Thank Ed, George and the owner Ray for making all of this possible and working with our bank. I highly recommend this dealership. I just want to Thank Ed, George and the owner Ray for making all of this possible and working with our bank. I highly recommend this dealership. More

Helpful 0

Report | Print

Beyond satisfaction Edward Sanders & Scotti took care of me beyond expectations. They were extremely diligent and worked hard for me when they did not have to. I fully re Edward Sanders & Scotti took care of me beyond expectations. They were extremely diligent and worked hard for me when they did not have to. I fully recommend Napelton if you are in the market for a car. Makes sure you ask for Ed Sanders!!! More

Helpful 0

Report | Print

Sales Ed Sanders is always polite and always talking to me about buying a car or trading mine in. Very nice and funny. Great guy. Always a pleasure when I Ed Sanders is always polite and always talking to me about buying a car or trading mine in. Very nice and funny. Great guy. Always a pleasure when I come in. More

Helpful 0

Report | Print

Edward Sanders is the man Awesome service overall!!! No is not an option with Ed its a will and a way with him!!! He was very positive patient efficient and I’ve never felt ble Awesome service overall!!! No is not an option with Ed its a will and a way with him!!! He was very positive patient efficient and I’ve never felt blessed to get an opportunity like this to get me back and forth to work. Cody in finance was very funny and very informative at the same time! He helped us so well. More

Helpful 0

Report | Print

Best dealer E.D. help me also Charles.....dealer was the best I ever been too ....even took time to give me info on ways to increase my credit ....would be doing E.D. help me also Charles.....dealer was the best I ever been too ....even took time to give me info on ways to increase my credit ....would be doing business again More

Helpful 1

Report | Print

Potential poor sale gets saved By Ed Was originally gonna give this place a one star. Purchased a car and told the seller Jesus T. we would be back to pick it up the following day. We arr Was originally gonna give this place a one star. Purchased a car and told the seller Jesus T. we would be back to pick it up the following day. We arrive the following day, had sent a message 45 minutes in advance saying that we would be there for the car. No response. We arrive to the dealership greeted by Edward S. Or "Ed". He broke the news to us that Jesus T. Who had sold us the car had kept the only key for the car. Keep in mind we live a good 80 MILES away and had to drive all the way to the dealership. We could not obtain the car today after driving 80 MILES and it had yet to be cleaned. Though, Ed was kind enough to be a super helpful representative of his team. You could tell he felt genuine empathy, a fine man indeed. He offered to buy us lunch, although we declined kindly. For the whole incomvinence him, and his superior did manage to find a way to get the car delivered to us at no cost. Ed was really helpful and you could tell he felt our frustration. I wouldn't reflect the company on one salesman alone. As Ed mention he is the team leader and strives for his team to do better. While the mistake was a nightmare, I still do think the establishment in it of itself is still good. Kind folks, fair prices, and very reasonable. If it werent for the inconvenience I would've given a five star rating, and I hope no one has to go through the same situation. Thank you once again Ed. More

Helpful 1

Report | Print

Great Team Great Service My Husband and I were helped by Ed Sanders, He made the process smooth and somewhat fun. We all know that buying a car is a stressful long process we My Husband and I were helped by Ed Sanders, He made the process smooth and somewhat fun. We all know that buying a car is a stressful long process we dread going through. This time it wasn't! I never felt pressured, pushed or steered toward any certain vehicle other than what I came for and chose. I was so happy to get what I felt was an excellent deal on a Great truck! Thank you Ed for coming with your A game. You did an excellent job it was much appreciated. I have already recommended your services to several of my friends! Let me not forget to also shout out Jorge Casteneda the finance officer! Thank you for making the finance part a peaceful no stress non event. You smile constantly making me relaxed and not feeling like I was signing my life away. Both of you have excellent customer service skills. Keep up the Good Work! More

Helpful 2

Report | Print

Second time Dodge buyer Very helpful and genuine!! He even gave me his cell number to contact him personally if I ever have any issues. He advised me to call him first before Very helpful and genuine!! He even gave me his cell number to contact him personally if I ever have any issues. He advised me to call him first before I brought my car in for any kinds of repairs or services so he could help get me situated with the right people. I love how he goes out of his way to make sure I was serviced, and does a great job of following up!! Awesome guy! More

Helpful 1

Report | Print

First time car buyer This was my first time I got a car He made it so easy Explain everything nothing hidden They got the car up and ready in a timely fashion This was my first time I got a car He made it so easy Explain everything nothing hidden They got the car up and ready in a timely fashion More

Helpful 0

Report | Print

First new car I came in today with my daughter, Alyssa Hogan. She was looking for a nice new car, and this would be her first new car buying experience. We were gre I came in today with my daughter, Alyssa Hogan. She was looking for a nice new car, and this would be her first new car buying experience. We were greeted by Salesman Ed Sanders. My daughter explained what she was looking to buy. Ed sat us down, went over a few cars with us, let us test drive each one, went over all the features in each one. Now the fun part, "how much" . He went over the price of the cars she was interested in, as well as rebates, interest rates and financing options. Now I had already coach my daughter what question to ask before we got there. I felt relaxed with Ed's honesty and being up front with educating her about the car buying process. A long story short, my daughter end up buying a nice very very nice 2019 Jeep Cherokee. Now her new car looks better than mine, her interest rate and monthly note is better than expected. Would I return to buy another car from there? yes, when my lease is up in my current car, I'll return to see Ed for my next car. More

Helpful 0

Report | Print