

308 Reviews
Write a Review308 Reviews of Edwin Chan
August 16, 2025
Great customer service from Edwin Chen. Very personal. I always ask for him to be my service adviser. He’s one of the main reasons I use James Wood Service. Very personal. I always ask for him to be my service adviser. He’s one of the main reasons I use James Wood Service. More
August 13, 2025
Service has been great, they have been helping through an issue and are getting to the bottom of it! issue and are getting to the bottom of it! More
Other Employees Tagged: Robert Cook
August 12, 2025
First oil change for my 2025 2500HD diesel trail boss was a very pleasant experience. Edwin said it would take 1 1/2 hours but they got it done in 50 minutes! I have purchased all of our vehicles from Jame a very pleasant experience. Edwin said it would take 1 1/2 hours but they got it done in 50 minutes! I have purchased all of our vehicles from James Wood since 1992. Thanks James Wood! More
August 02, 2025
Always great service at James wood. We have a James wood family and all love coming here!! We have a James wood family and all love coming here!! More
Other Employees Tagged: Sheldon Jeffcoat, Scotty Rice, Denny Aldridge, Tim Wilkins, Nival Sanchez
August 01, 2025
Great service on my GMC Sierra. Brandon’s team is superior to other service departments Brandon’s team is superior to other service departments More
Other Employees Tagged: Jarrett Abel, Tim Wilkins, Doug Richey
July 14, 2025
We couldn't have asked for a better outcome thank you again-they went above and beyond again-they went above and beyond More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez, Rachel Alvey
July 05, 2025
Robert Cook and Edwin Chan are the best! Honest and professional both and they take the time to explain details too! Thanks guys! Honest and professional both and they take the time to explain details too! Thanks guys! More
Other Employees Tagged: Robert Cook

