10 Reviews
Write a Review10 Reviews of Doug Spivey
January 31, 2024
Went out of their way to get my truck back on the road, making sure they had all the bugs worked out of the computer, to avoid the check engine light coming on. After extensive engine work and unexpected e making sure they had all the bugs worked out of the computer, to avoid the check engine light coming on. After extensive engine work and unexpected expenses they worked with and even talked to GM to get warranty work covered. It’s always a pleasure to have these guys that care and want to make it right with me.Overall even though it took time to get the parts due to the strike that went beyond the duty to make things happen. After 4 months of waiting, they filled my truck up with gas, gave me a supreme wash job at no charge. More
Other Employees Tagged: Gavynn Norris
January 31, 2024
Gavynn Norris, and Doug Spivey are the personnel the I have dealt with for years always, because of the EXCELLANCE!!!!! have dealt with for years always, because of the EXCELLANCE!!!!! More
Other Employees Tagged: Gavynn Norris
December 07, 2023
JAMES WOOD HAS BEEN MY "GO TO" DEALERSHIP FOR OVER 15 YEARS. I WOULD RECOMMEND THEM TO ANYONE WHO WANTS FAIR AND PROFESSIONAL SERVICE. YEARS. I WOULD RECOMMEND THEM TO ANYONE WHO WANTS FAIR AND PROFESSIONAL SERVICE. More
Other Employees Tagged: Mike White, Tammy Brooks, Jared Laska
November 30, 2023
My lug nut lock had been lost and the service department found one for me and they fixed the sensors on my truck. Great Job! found one for me and they fixed the sensors on my truck. Great Job! More
Other Employees Tagged: Gavynn Norris
November 15, 2023
James Wood Auto Park is always clean. the Sales department , the Finance department and the service department go out of their way to make the buying experience easy. the Sales department , the Finance department and the service department go out of their way to make the buying experience easy. More
Other Employees Tagged: Jason Gattenby, Sheldon Jeffcoat, Greg Spurgeon, Ray O'Rourke, Samantha Oliphant , Juan Olivaries
November 08, 2023
Wonderful experience all around. Service department is great and timely. Sam is on top of the updates as well! Great advisor, probably the best one! Service department is great and timely. Sam is on top of the updates as well! Great advisor, probably the best one! More
Other Employees Tagged: Samantha Oliphant, Gavynn Norris
November 03, 2023
These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More
Other Employees Tagged: Mike White, Brandon Stolp, Roger Musgrove, Jarrett Abel, Edwin Chan, Tim Wilkins, Jared Laska, Gavynn Norris, Mike Belew
October 13, 2023
I take my car to Jameswood service center because I know I’m gonna get the best service in a timely manner. I highly recommend all of my family and friends to use their services. I’m gonna get the best service in a timely manner. I highly recommend all of my family and friends to use their services. More
Other Employees Tagged: Brandon Stolp, Gavynn Norris
August 28, 2023
My truck was ready in less time than I expected. It was washed too and I wasn’t expecting that either! Excellent service. It was washed too and I wasn’t expecting that either! Excellent service. More
Other Employees Tagged: Ron Sanders, Dee Ann Potendyk, Denny Aldridge, Will Lewis, Alex Gipson, Jarrett Abel
August 20, 2023
Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. over for Gavyn must of took ill. For Doug being the manager over service advisors. More
Other Employees Tagged: Edwin Chan