Doug Spivey
Doug Spivey at James Wood AutoPark
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Doug Spivey

Service Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Doug Spivey

January 31, 2024

Dealership Rating
Employee Rating

Went out of their way to get my truck back on the road, making sure they had all the bugs worked out of the computer, to avoid the check engine light coming on. After extensive engine work and unexpected e More

by tfn9453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavynn Norris

Feb 02, 2024

James Wood AutoPark responded

At James Wood AutoPark, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

January 31, 2024

Dealership Rating
Employee Rating

Gavynn Norris, and Doug Spivey are the personnel the I have dealt with for years always, because of the EXCELLANCE!!!!! More

by KJWILES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavynn Norris

Feb 02, 2024

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2023

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Employee Rating

JAMES WOOD HAS BEEN MY "GO TO" DEALERSHIP FOR OVER 15 YEARS. I WOULD RECOMMEND THEM TO ANYONE WHO WANTS FAIR AND PROFESSIONAL SERVICE. More

by larrydmoore
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 08, 2023

James Wood AutoPark responded

Larry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Please let us know if there is anything else we can do for you! Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

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Employee Rating

My lug nut lock had been lost and the service department found one for me and they fixed the sensors on my truck. Great Job! More

by BWINTERRINGER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavynn Norris

Dec 01, 2023

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

November 15, 2023

Dealership Rating
Employee Rating

James Wood Auto Park is always clean. the Sales department , the Finance department and the service department go out of their way to make the buying experience easy. More

by perfect
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2023

James Wood AutoPark responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by James Wood Buick GMC Denton again! Sincerely, The James Wood Buick GMC Denton Team

November 08, 2023

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Employee Rating

Wonderful experience all around. Service department is great and timely. Sam is on top of the updates as well! Great advisor, probably the best one! More

by colea
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 08, 2023

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

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Employee Rating

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 03, 2023

James Wood AutoPark responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 13, 2023

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Employee Rating

I take my car to Jameswood service center because I know I’m gonna get the best service in a timely manner. I highly recommend all of my family and friends to use their services. More

by kenwmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Gavynn Norris

Oct 16, 2023

James Wood AutoPark responded

We appreciate your input, Ken. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 28, 2023

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Employee Rating

My truck was ready in less time than I expected. It was washed too and I wasn’t expecting that either! Excellent service. More

by hawkinsjeffreyf
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 30, 2023

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

Dealership Rating
Employee Rating

Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. More

by JAHER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edwin Chan

Aug 22, 2023

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

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