Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
331 Reviews
4.7

331 Reviews

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331 Reviews of Edwin Chan

November 29, 2025

Dealership Rating
Employee Rating

I love this dealership. I have been using this dealership since moving to Texas in 2022 and although, I have moved to a new area where there are GMC dealerships closer to m More

by pkjohnson66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're delighted to hear that you've continued to choose Tom Clark Chevrolet since moving to Texas. Our team's commitment to thoroughness and friendly service means a lot to us, and we appreciate your loyalty even with other options nearby. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

November 16, 2025

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Always a great experience here. Been customers for over 11 years and even under new ownership, the great service and great people are still alive and well! More

by Clewis2016
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 17, 2025

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 11 years and are thrilled to hear that you continue to have great experiences at Tom Clark Chevrolet, even under new ownership. Our team is dedicated to providing excellent service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

November 09, 2025

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Very friendly and easy to work with. We got in the exact vehicle we wanted and a good price. Paperwork was a breeze, and we were in and out in no time. More

by LOGAN S.
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 09, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you found Tom Clark Chevrolet to be friendly and easy to work with and that you got the exact vehicle you wanted at a great price. We strive to make the buying process as seamless as possible, and it's great to know we succeeded. We look forward to seeing you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 29, 2025

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Worst experience I have ever had at a dealership. Poor communication, kept car for 2 weeks & no work was done on it, didn’t have a loaner we could use so my kids had to miss school/practices. Ultimat More

by kallisimpson333
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Brandon Stolp, Doug Spivey

October 27, 2025

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just a Oil change, , service was good, no waiting in long line. Was able to walk around Dealership and look at the new cars. More

by dbs53
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Tom Clark Auto Park responded

Thank you for your great review! We're pleased to hear you had a good experience during your oil change at James Wood Chevrolet Denton. It's wonderful that you enjoyed exploring our dealership while waiting. We hope to see you again soon for your next service or to check out our latest vehicles! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 25, 2025

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Scheduled first appointment of the morning for standard oil change and tire rotation. My wife took a half day off of work and waiting 2.5 hours with no update. When she inquired she was told they hadn't More

by CMBAY19
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 27, 2025

Tom Clark Auto Park responded

Thank you for taking the time to share your feedback. We understand how valuable your wife’s time was and how frustrating it can be when an appointment takes longer than expected. At Tom Clark AutoPark Denton, we focus on making every visit efficient and comfortable for our customers, and we’re glad our team was able to provide a ride and a courtesy service. If you’d like to discuss her experience further, please feel free to contact us directly. Your perspective is important to us. Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 23, 2025

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The Best vehicle and customer service i ever experienced. I was skeptical a little bit at first. Now I understand in order to get the best quality, it takes time and extra effort. thank you Tom clark and J More

by hopkinsdangelo44
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review, D'Angelo! We’re thrilled to hear that you had the best vehicle and customer service experience at Tom Clark Auto Park Denton. It’s great to know that our team were able to meet your expectations and provide you with the quality service we strive for. We appreciate your trust and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 22, 2025

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Always great service and I can take it there with out a appointment for oil change and tire rotation More

by J.Zuniga5050
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2025

Tom Clark Auto Park responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive great service at James Wood Chevrolet Denton. It's our pleasure to provide convenient options like walk-in oil changes and tire rotations. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 21, 2025

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Employee Rating

Not everything I brought it in for got fixed and I discovered new issues as soon as I drove it home. After 3 days in the shop, I have to return it. More

by PBERRY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We understand your concerns about your recent experience with us at Tom Clark AutoPark Denton. We strive to provide thorough service, and it's important to us that any issues are resolved. Please reach out directly so we can address these new concerns and ensure your vehicle is in optimal condition. We appreciate your patience and look forward to assisting you further. Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 16, 2025

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Employee Rating

Sold me a car with a faulty part, car is being serviced by them. Unknown amount of days they have to have the car but no we can’t have a loaner. Told the adjuster the techs don’t make enough hourly to test More

by kallisimpson333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Doug Spivey

Oct 18, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us, Kalli. We understand the frustration you’re feeling regarding the service on your vehicle, and we appreciate your feedback. Please reach out to us directly at Tom Clark Auto Park so we can discuss your situation in more detail. Your satisfaction is important to us, and we want to ensure that we address your concerns appropriately. Sincerely, Tom Clark AutoPark Management | 940-591-9663

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