Pre-Owned Sales Manager 301-637-3592 ehernandez@criswellauto.com
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5 Reviews
Write a Review5 Reviews of Edwin Hernandez
November 25, 2025
After they take your money, good look getting ahold of anyone. Was sold a car in 2023 with a 3rd party warranty with terrible reviews. In the process of being sold this warranty I was lied to repeatedly b anyone. Was sold a car in 2023 with a 3rd party warranty with terrible reviews. In the process of being sold this warranty I was lied to repeatedly by the salesmen stating the aftermarket parts on the car at the time of the sale would not impact the warranty. Fast forward 2 years later I have my first issue. Its an expensive $3500 repair that is being denied coverage due to the parts that were on the car when it was sold to me. No one will call me back or respond to my emails. I am out of the $3500 warranty that does nothing for me and magically when trying to work out a refund from the dealership who sold me a warranty that did not even qualify (words directly from the warranty company) they go ghost. I also attempted to cancel the Maintenance package within a week from getting it from them when realizing how terrible or overpriced and the salesmen lied to my face and never did what he was supposed to do to cancel it. Stay far away. More
Other Employees Tagged: Doug Killian
September 06, 2025
Professional, attentive to detail, answered all my questions satisfactory and helped me get the right vehicle that I needed for my daily use. questions satisfactory and helped me get the right vehicle that I needed for my daily use. More
Other Employees Tagged: Tania Joya, Alejandro Acosta
July 20, 2025
yo compre mi kia Niro recientemente en este concesionario y el personal me ayudo mucho yme vendio el carro con un excelente precio muy recomendado si nesesitan un carro ellos son los recomendados y el personal me ayudo mucho yme vendio el carro con un excelente precio muy recomendado si nesesitan un carro ellos son los recomendados More
Other Employees Tagged: Ashanti Shackleford, Alejandro Acosta, Tesfa Deribew, Rodrigo Zambrana Ortiz , Guillermo Garcia
June 16, 2025
Edwin was incredibly patient and thorough, answering all my questions without making me feel rushed or uncomfortable. As a first-time buyer, I appreciated his clear explanations and genuine support. His pro my questions without making me feel rushed or uncomfortable. As a first-time buyer, I appreciated his clear explanations and genuine support. His professionalism and attentiveness made the process easy and confident. I would 10,000% recommend working with Edwin. More
May 30, 2025
Sean was very friendly & helpful. He provided us with good service. We had a couple small issues, and he took care of them right away. I would like to also mention Tania in service He provided us with good service. We had a couple small issues, and he took care of them right away. I would like to also mention Tania in service department was great. She helped get my car in and out very quickly. More
Other Employees Tagged: Tania Joya, Sean Nazemian

