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Edwin Saint Louis
Edwin Saint Louis
Hyundai Service Consultant
Parks Ford Lincoln of Gainesville
3333 North Main Street
Gainesville, FL 32609
16 Reviews
16 Reviews
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16 Reviews of Edwin Saint Louis
August 26, 2025
The television in the waiting are was broken, I was there for 3 & 1/2 hours. My phone almost died & there were no chargers. 3 hours for a basic oil change. for 3 & 1/2 hours. My phone almost died & there were no chargers. 3 hours for a basic oil change. More
by Kemesha.jones@va.gov
Verified CustomerOther Employees Tagged: Alan Santizo
August 15, 2025
The reception was very good and it didn’t take long to service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . service the car. Edwin and Olga were excellent and they’re a credit to Parks Hyundai. They offered us Uber if we needed to go some place. . More
by bhu2025santafe
Other Employees Tagged: Olga
August 08, 2025
My service advisor is great. However your inspection fee are ridiculously expensive! And you didn't properly address the problem the first time. Second time it's you need a new a However your inspection fee are ridiculously expensive! And you didn't properly address the problem the first time. Second time it's you need a new ac compressor replacement for $3500! No thanks. Got it done for under $1000. That's with a oem compressor replacement. More
by RICK2801
August 03, 2025
They kept me posted and did a great job with my oil change. They always let me know if anything else is needed. change. They always let me know if anything else is needed. More
by sammy9037
Other Employees Tagged: Alejandro O' Reilly
August 01, 2025
The place is nice but they have lied at least twice now about the time it would take to finish service on my vehicle, they would say 2 days and it would be a week later. The service advisor named Olga did about the time it would take to finish service on my vehicle, they would say 2 days and it would be a week later. The service advisor named Olga did not provide me with the proper information and I ended getting charged for something I didn't know existed. She got mad and accused me of lying. The manager Luciano came in and sorted out the situation and told me I didnt have to pay what I didn't agree to pay. The manager is extremely nice and did a great job managing the situation with the service advisor. Along with this, my new service advisor Edwin was really nice and straightforward. Overall this place is decent but the long unforeseen wait times and the extremely rude service advisor knocks off two stars. More
by Bradley
Other Employees Tagged: Luciano Nunez , Olga - 0 Stars
July 29, 2025
If loyalty had a name, it would be Michelle Cameron. .. and now, Edwin Louis. Let me set the scene: I’ve been bringing my car to this dealership for one reason—Michelle Cameron. From day one, she wasn .. and now, Edwin Louis. Let me set the scene: I’ve been bringing my car to this dealership for one reason—Michelle Cameron. From day one, she wasn’t just a service advisor, she was the standard. She listened. She advocated. She made sure I never left that service bay feeling anything less than VIP. When I found out she was promoted, I seriously considered breaking up with this dealership and taking my business to Firestone. That’s how influential she was. But then came Edwin. And whew—what a save. Edwin stepped in with warmth, smarts, and a sense of care that immediately put me at ease. Not only did he keep me informed every step of the way, but he also offered tips I’d never heard before—and I’ve been driving for a minute. His energy? Infectious. His personality? Delightfully sharp. His service? Consistently five-star, every time. Even when the head service manager didn’t quite hit the mark in the charisma department (just keeping it real), Edwin more than made up for it. He’s the reason I’m still here—getting my car serviced, staying loyal to this location, and recommending it to anyone who’ll listen. If you ever need your car serviced, do yourself a favor and ask for Edwin. Or just look for the guy with the big smile who treats every customer like they matter—because to him, we do. Michelle may have passed the torch, but Edwin’s carrying it with pride—and lighting up the whole service experience while he’s at it. This dealership is lucky to have him. And honestly, so am I. In closing, Edwin makes car service feel like concierge care—professional, warm, and always above expectations! Dr. Fullwood More
by DOTCOLUMBIA
July 18, 2025
Was there almost 3 hours for warranty service on electric vehicle. Service for my car did not even start for 1.5 hours after I got there for my 10:30 appointment. I was told a “semi arrived for deliver and vehicle. Service for my car did not even start for 1.5 hours after I got there for my 10:30 appointment. I was told a “semi arrived for deliver and blocked access” to my car. When my car was no longer blocked 1,5 hours later, I asked “how long now” and was told 45 minutes. An hour and 10 minutes later, my car was ready. I will never return to this dealership for service or even to lease my next car. Unexcusable! And i thought Jenkins was bad. This was worse. More
by noemail23
July 12, 2025
Staff was friendly but I was charged 300$ for ac recharge then my battery needs to be replaced right after they worked on it. So had to pay another 350$ But claimed it was unrelated. My diagnostic on the then my battery needs to be replaced right after they worked on it. So had to pay another 350$ But claimed it was unrelated. My diagnostic on the car was green all around and 2 weeks later there’s 7 red flags on my second diagnostic. More
by tm352
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