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Eli Lara
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Eli Lara | Page 18
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
188 Reviews
188 Reviews
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188 Reviews of Eli Lara
March 24, 2022
I had brought my jeep in with an electrical issue where it would not start. The dealership got it running again which was fantastic. However i was told 1 to 2 weeks and it took them 6 weeks with very littl it would not start. The dealership got it running again which was fantastic. However i was told 1 to 2 weeks and it took them 6 weeks with very little updates. I get the jeep back and it is constantly stalling out. I brought the jeep back and they tell me that it doesnt stall out and they cant fix the problem. My service advisor Eli is awful at communicating and i have absolutely no idea what the technician did to 'fix' my vehicle because it is not in my paperwork, it just states i paid $1340 for labor, no parts. This jeep means the world to me and i was willing to spend whatever needed to fix it. I will NEVER. Bring my jeep back to this dealership because i was told i am pretty much out of luck but they got it running and "thats what i asked them to do" which i wanted it running correctly. I am a technician for marine and i have managed to replace part after part trying to find this problem because i do not have the systems to fix it myself as i am out of state and from Michigan. If i get into an accident because of the stall outs i will 100% be holding the dealership liable. I am pissed off and insulted. Because someone called me offering to buy the jeep, which means they know how to fix it, they just wont. Glad you guys got nearly $1400 out of me for it still to not start most days and have lots of stall outs. I would like to know what the technician did to get it running so i can tell my new technician whats been done to the vehicle since the initial problem started. Im upset and this dealership does not care. They just wanted money, they did not fix my vehicle they only got it running. But it does not run well. More
by SmittyWerben
Verified Customer
Helpful 
March 22, 2022
Everyone involved was professional and friendly, they took the time to explain why, what and how. Kudos! Keep it up! took the time to explain why, what and how. Kudos! Keep it up! More
by osomuno
Other Employees Tagged: Victor Navarro
March 13, 2022
Great service, they give you all the information yo need and sale people tread you awesome. and sale people tread you awesome. More
by jrsanti239
Other Employees Tagged: Robert Pargas Visval
February 28, 2022
Greg was a big help every step of the way and I wouldn’t trust my car with anyone other than him. trust my car with anyone other than him. More
by jcaffrey1989
Other Employees Tagged: Gio Merced, Shawn Mock, Andy Savas, Bob Parr, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez
February 27, 2022
I’ve been to this dealership a few times. It looks like depending on what agent you get determines what level of service you receive. Our first agent has no communication skills and gave us t It looks like depending on what agent you get determines what level of service you receive. Our first agent has no communication skills and gave us the run around but was extremely sweet. Now we ask for Eli who has been great and direct! Our last appointment was with Christina who was great as well! Hopefully now that we’re working with these two associates our car will actually get fixed 🤞🏼 More
by Cmd825
Other Employees Tagged: Christine Faustro
February 24, 2022
Clean, courteous. Service rep was great. Accomadated me immediately. Will use from now on. Thanks. Service rep was great. Accomadated me immediately. Will use from now on. Thanks. More
by timehealz
Other Employees Tagged: Keith Partin, Andy Savas, Rodney Inesta, Angel Serrano, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins
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