Elijah Gosier | Page 2

Very friendly and low pressure. Answered my questions about the car, pricing and financing options Answered my questions about the car, pricing and financing options More

by disfan1 Verified Customer Verified Customer

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They made the whole process super quick and easy without any pressure like some dealerships. Everything was clean inside and quiet which helped me not be too overwhelmed. any pressure like some dealerships. Everything was clean inside and quiet which helped me not be too overwhelmed. More

by kristenlouisebrooks Verified Customer Verified Customer

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I live in IL and took forever to get a permanent plate that I had 2 repurchase. Spoke to several in finance and they all tricked me, Illinois secretary of state said plate wasn't paid for until Aug 24 that I had 2 repurchase. Spoke to several in finance and they all tricked me, Illinois secretary of state said plate wasn't paid for until Aug 24 I purchased car July 20, 2023. The worse is everyone I spoke to know I'm a career CDL driver but wouldn't send me a 4rd template. Elijah in finance said takes about 8 weeks 4 out of town plate. But wouldn'tsend a 3rd templateso i could work. Miguel in finance and Jorge Scott finance manager keep saying they have to check with account to see if plate was paid and permission w send 3rd tem-plate. I never received the 3rd tem-plate I had to pay $29 for a plate after waiting 14 days. And missed $1600 in work pay because must have a car to work with. Very disappointed in the post follow-up customer service. I was only treated with respect when they needed paperwork from me ; which I sent asap. But when I called no response. I called at least 20 times. Finally asked Jorge Scott for Corp phone number he said "we don't have a corporate " I said Nissan differently has a corporate office. I then asked for district manager he said he was the manager. No avail I never received a call back about 3rd tem-plate or my permanent plate. After pleading each of them mentioned. Worse customer service experience... my mom had a new 2014 Nissan from West Chicago IL and I purchased my daughter a Sentra 2020 in 2020 from Glendale Heights IL ... great customer service every time even service department. Nissan of clear water toom advantage because I live out of State. More

by WILKERSON7922 Verified Customer Verified Customer

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Vincent was knowledgeable and very helpful in our buying process. Would also like to say TJ was also a great help during Vincent’s absence. process. Would also like to say TJ was also a great help during Vincent’s absence. More

by INFO@PROJECTBEAUTYBRAND.COM Verified Customer Verified Customer

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Showed me the car I saw on internet and I ended up buying it. Great process. it. Great process. More

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Very clean and neat facility. Staff was helpful and very friendly. No question went unanswered and no problem was left unsolved. Handling of paperwork and documents left somethi Staff was helpful and very friendly. No question went unanswered and no problem was left unsolved. Handling of paperwork and documents left something to be desired. When we got home, two documents that were handed to us disappeared. Take a lesson from the Finance Dept. and copy every docuent to a memory stick. I am not a fan of discussing the purchase of a major item in a very public place. More

by HROHR Verified Customer Verified Customer

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We were given great attention by sales representative including finding the best case scenario for us. including finding the best case scenario for us. More

by AUROLIVER Verified Customer Verified Customer

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Everyone was very helpful and attentive. Especially SaQuan, he worked with me until I found the right fit. Especially SaQuan, he worked with me until I found the right fit. More

by AUROLIVER Verified Customer Verified Customer

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Ripped me off. Will never do business with them again. I will let everyone I know about my experience and how xxxxty if a situation you have put me in. Will never do business with them again. I will let everyone I know about my experience and how xxxxty if a situation you have put me in. More

by Redrubydesign Verified Customer Verified Customer

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After we bought two vehicles, our salesman Malcolm, disappeared on us. Leaving us to contact the dealership numerous times to get a part replaced on the brand new pathfinder we bought. Knowing about it disappeared on us. Leaving us to contact the dealership numerous times to get a part replaced on the brand new pathfinder we bought. Knowing about it the day we took delivery, why did I have to reach out to get a part replaced when it should’ve been there in the first place. It took me calling a manager in finance to even get the ball rolling and get it replaced. We bring the vehicle to get fixed, they give us a loaner, as expected I replaced the tank with gas before returning. However they could do is no courtesy for that. We paid in our gas to drive the vehicle each direction, for a reason that should never have been a problem in the first place. At first it was a good experience, I won’t even go into the finance side of stuff how the banks were calling us weeks after delivery looking for information the finance department already had. After dealing with them further, and the way all of this went down, I don’t believe we will be going back. More

by Sandra_d103 Verified Customer Verified Customer

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