Eliza S.
Eliza S. at Seattle Jeep
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Eliza S.

Service Advisor

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

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4.8
96 Reviews

Industry Experience

3 yrs, 11 mos

4.8

96 Reviews

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96 Reviews of Eliza S.

May 04, 2024

Dealership Rating
Employee Rating

Sage and Eliza are always great service agents for me. Attentive and thorough Very thoughtful. I trust them to know what my Jeep needs. Thank you. More

by JMOSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage E. , Chris, Tara,

May 06, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

May 04, 2024

Dealership Rating
Employee Rating

Eliza was great. Got me in and out of service very quickly. Greatly appreciate it. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Seattle Jeep responded

Hi Will, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

May 02, 2024

Dealership Rating
Employee Rating

I’ve been going to this dealership’s for 20 years and bought multiple cars from Jay Fahd. I think the dealership under current ownership seems. More organized and professional. James, whose w went th More

by john@met-cos.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James G., George C.

May 03, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! David Granger General Manager david@seattleautofamily.com

May 01, 2024

Dealership Rating
Employee Rating

Just drove the jeep 8k miles since i bought it. I got extended warranty as well. Got the service estimate of $2k just after 8000 miles. Moreover i got 4x4 service estimate for $400 which i was assu More

by SUKHRAJ.DHOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Seattle Jeep responded

Hello, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. David Granger General Manager david@seattleautofamily.com.

April 29, 2024

Dealership Rating
Employee Rating

I specifically asked that you keep my work van locked while on your lot, and when I came back not long after dropping it off, I found it in the back lot unlocked. I let the desk know again that it needs More

by s@d.com
Recommend Dealer
No
May 02, 2024

Seattle Jeep responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. David Granger General Manager david@seattleautofamily.com

April 28, 2024

Dealership Rating
Employee Rating

The estimates are high cost and uncompetitive with other auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my veh More

by brush.sarah.a
Service Price Transparency
Service Communication
Recommend Dealer
No
May 01, 2024

Seattle Jeep responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at david@seattleautofamily.com so we can work with you to make this right. David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

It was a awesome experience, very fast maintenance, and also provide the shuttle for back and forth More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Seattle Jeep responded

Hello Tony, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an More

by EGMENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sage E.

Apr 29, 2024

Seattle Jeep responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

April 25, 2024

Dealership Rating
Employee Rating

Seattle Jeep has quality service and they always get the job done in a timely fashion. More

by MERONTHEMODEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 24, 2024

Dealership Rating
Employee Rating

Sage and another employee were fantastic. We had an issue with finding the proprietary wheel nuts and worked with me until I gave up and they broke them. I really appreciated their help so I More

by Olivander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage E.

Apr 27, 2024

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

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