Elizabeth Soward
Elizabeth Soward at Freeman Toyota
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Elizabeth Soward | Page 4

Service Drive Manager

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.5
41 Reviews

My name is Elizabeth, and I am the Service Drive Manager here at Freeman Toyota. When I was a senior in high school, I started my career in the automotive industry at a local Chevrolet store. Fast forward 19 years and I am grateful to call Freeman my home. Throughout my 8 years here, I have had the privilege of working alongside the most genuine and honest people. Our goal is to give you a great experience and provide you with exceptional service to keep your vehicle operating at its best. When I'm not working, I enjoy being a mom and wife, reading a good book, eating good food, and exercising to do my best to cancel that last part out.

4.5

41 Reviews

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41 Reviews of Elizabeth Soward

May 07, 2021

Dealership Rating
Employee Rating

The staff was very courteous and helpful. They explained the services that were completed and set up a time for my return for the 15,000 mile service. More

by Bart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 25, 2021

Dealership Rating
Employee Rating

I wasn’t there on the last visit but my Son was in my RAV4 for maintenance, I was very happy with his visit with my RAV4! Thank you! More

by WILCOX-L
Recommend Dealer
Yes

Other Employees Tagged: Bill Wilsie, Tim Farrand, Malorie Williams, Steve Curry, Haley Shortnacy , Sydney Crosby, Sergio Diaz, Santos Flores, De'vante Washingon

April 22, 2021

Dealership Rating
Employee Rating

This portion of your survey should be optional. I don’t feel it’s necessary for me to have to come up with a minimum of 25 words for a survey that really doesn’t require any more than making the selections More

by MEYOUNG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larkin Lindner

April 06, 2021

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Employee Rating

I always have a great experience when I bring in my leased car for maintenance. Every employee I've dealt with the past seven years have been friendly and knowledgeable. I no longer dread taking my c More

by REVMLD725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 25, 2021

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Employee Rating

excellent service. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 i will chose the number. More

by CONNIELCAFFEY1941
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Farrand, Steve Curry, Haley Shortnacy , Tom Caranci, Jeffrey Carver, Sydney Crosby, Sergio Diaz, Santos Flores, De'vante Washingon

March 22, 2021

Dealership Rating
Employee Rating

Helpful, honest and working to ensure you have a dependable vehicle! They work hard to find solutions to every day problems. Thank you for all you do to keep our family on the road!! More

by DMSOLKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Malorie Williams, Steve Curry , Sergio Diaz, Santos Flores

March 17, 2021

Dealership Rating
Employee Rating

PEOPLE GREAT. I BEEN COMING TO FREEMAN SINCE 1984. THIS WAS WHEN YOU . YOUR OFFICE WAS ACROSS STREET. I LOVE TOYOTA CARS. BEEN DRIVING SINCE ' 1984. More

by BBANKS4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Farrand, Steve Curry, Haley Shortnacy , Tom Caranci, Jeffrey Carver, Sydney Crosby, Sergio Diaz, Santos Flores, De'vante Washingon

February 26, 2021

Dealership Rating
Employee Rating

All the time when my wife and I .need to do something in the car or the truck we bring there and everyone are very friendly and professional. Thanks More

by ARAYACRISTIAN77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Haley Shortnacy , Santos Flores

Mar 23, 2021

Freeman Toyota responded

Thank you ARAYACRISTIAN77 for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

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Employee Rating

You have to a service in one hour ok for every Costmer with out appointment also that is best for Costomer to go for job thank you More

by Om Khatri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Farrand, Malorie Williams, Steve Curry, Haley Shortnacy , Tom Caranci, Jeffrey Carver, Sydney Crosby, Sergio Diaz, Santos Flores

Feb 25, 2021

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 17, 2021

Dealership Rating
Employee Rating

It looks like the dealership isn't what it used to be, but neither is the Honda dealership my wife goes to. Must be difficult during covid-19 times. More

by outlandrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tom Caranci, Jeffrey Carver

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