Epi Garcia | Page 3

Our sales person Epi was wonderful. Very helpful kept us updated every step of the way. Great customer service. Very helpful kept us updated every step of the way. Great customer service. More

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Audi is the best. You have a welcoming staff. Your staff is amazing wheatear can I say. You have a welcoming staff. Your staff is amazing wheatear can I say. More

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Everyone is soo friendly! Made me feel at home! Thanks Mike Redd for your professionalism and helpfulness! Made me feel at home! Thanks Mike Redd for your professionalism and helpfulness! More

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Awesome customer service from start to the end. I will recommend this dealership to everyone . I will recommend this dealership to everyone . More

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Kyle in Service was very helpful explaining my tire wear and in general making sure I was cared for. While waiting for my service Epi in Sales observed me on a web conference sitting near his desk (it was and in general making sure I was cared for. While waiting for my service Epi in Sales observed me on a web conference sitting near his desk (it was quieter and I thought the desk was unused). He offered me candy and showed me the new customer conference room near the back of the store; much better environment for my call. Great service by all. More

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Great team! They will work hard to earn you business and give you a good deal. Brett is the manager and reached out to me personally to get me setup. Epi and Mic They will work hard to earn you business and give you a good deal. Brett is the manager and reached out to me personally to get me setup. Epi and Michael Redd are great sales guys. Also, Drew in finance is a fountain of knowledge and got me a great rate. Bought two cars without a 12 month time frame from them. Will be back for the bigger one when my family expands. More

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Dealership was very helpful and professional throughout the process. Very friendly group, would highly recommend. the process. Very friendly group, would highly recommend. More

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From the moment I called to inquire about a new Audi, I was treated very pleasantly and professionally. was treated very pleasantly and professionally. More

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Brandon has always been an exvellent service writer, professional,too. Eppie (i think i am spelling it right) is also nice, professional and treats me with respect. He sold me my vehicle, my Q3.The refr professional,too. Eppie (i think i am spelling it right) is also nice, professional and treats me with respect. He sold me my vehicle, my Q3.The refresments in the customer waiting area are very good. However, some chocolate chip cookies would REALLY BE APPRECIATED !! More

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Customer obsession, transparency, and communication - Audi Dallas excels here. It’s easy to compare them to other Audi dealerships in the area and clearly see how much better Audi Dallas is in every cate Audi Dallas excels here. It’s easy to compare them to other Audi dealerships in the area and clearly see how much better Audi Dallas is in every category, but even looking at them as a business, not as a car dealership, they raise the bar. My salesperson, Epi, was genuinely interested in my needs and wants. In making a hard decision between two vastly different Audis, he asked a ton of questions and got to know me, helping me consider the pros and cons of each and thinking long term, beyond the “shiny and new” phase. When dealing with Brett on negotiations, I felt Audi Dallas was working with me, not against me, in getting a deal that worked with my budget. They were transparent in every step and I never felt I was being sold to - I felt like I was joining a family. Ricardo in finance was tenacious in helping me solidify my finance option, again being transparent the entire time. I cannot speak highly enough of Audi Dallas. The quality of Audi is enough to make you never want another car, but Audi Dallas goes above and beyond in making you never want to leave their family. More

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