Erasmo "Rico" Serrano
Erasmo "Rico" Serrano at Largo Honda
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Erasmo "Rico" Serrano | Page 2

Acquisition Specialist

Largo Honda

554 NE 1st Ave
Florida City, FL 33034

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3.6
22 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

3.6

22 Reviews

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22 Reviews of Erasmo "Rico" Serrano

June 10, 2022

Dealership Rating
Employee Rating

Friendly, with excellent service, great communication and fast process, would recommend, from the sales team to the finance manager the treatment was outstanding. More

by Reinier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Ballesteros, Jody Sinanan

Jun 14, 2022

Largo Honda responded

Reinier, Thank you for your kind review; we are happy to pass along your comments to the team here at Largo Honda! Thank you so much for being one of our valued guests and we look forward to your next visit! Respectfully, Joalice Andino Customer Experience Manager jandino@largohonda.com

May 12, 2022

Dealership Rating
Employee Rating

Decent and mostly straight up except the used car part of it. Ultimately the managers resolved the issue More

by Jakobbermudez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Valido , Anthony Czapek, Noel Hernandez

May 13, 2022

Largo Honda responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Aric Gasper, GM agasper@largohonda.com

April 29, 2022

Dealership Rating
Employee Rating

They really take pride in “no sharks “ we didn’t feel pressured to purchase at any point in time , and the whole team makes you feel welcomed. More

by Y.TOSCANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Angel, Anthony Czapek

Apr 29, 2022

Largo Honda responded

Ms. Toscano, Thank you for taking your time to express your expereince with Rico. He is definetly an asset to our Largo Honda Sales team. We appreciate you. Respectfully, Joalice Andino Customer Experience Manager Jandino@largohonda.com

April 24, 2022

Dealership Rating
Employee Rating

Working with Erasmo was great, he was very knowledgeable and had a friendly attitude. He answered all of our questions. Jesus in finance was also very funny and friendly; the service in general at this deal More

by Magela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Valido

Apr 25, 2022

Largo Honda responded

Magela, Thank you so much for taking your time to express the down to earth friendly service you receved from our sales and finance team! We appreciate the positive feedback! Respectfully, Joalice Andino Customer Experience Manager jandino@largohonda.com

March 31, 2022

Dealership Rating
Employee Rating

Rico was extremely patient with me when I was looking for my new car. He was never pushy and was aways available my many test drives. Even when I dialed his number accidentally from my new car he was friendl More

by Lspires
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Largo Honda responded

We loved reading this review! Happy customers are our aim, and it appears Rico really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Aric Gasper, GM agasper@largohonda.com

March 31, 2022

Dealership Rating
Employee Rating

Rico has great use of salesmanship skills, is respectful, and has a lot of knowledge about cars. Would recommend to anyone who wants to purchase a car! More

by Amy.alfonso004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Largo Honda responded

Hi Amy, and thank you for this great review! We're happy to hear that Rico took care of you! They are a great asset and we appreciate all that they do. Please let us know if there is anything else that we can assist you with. Sincerely, Aric Gasper, GM agasper@largohonda.com

March 31, 2022

Dealership Rating
Employee Rating

Rico was my Internet salesman. And because of him I was able to drive off with my dream car. He did everything in his power to make sure I was able to leave with my car the same da More

by TATIANATEJERA09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franck Gonzalez

Apr 01, 2022

Largo Honda responded

Thank you for your feedback and highlighting your experience with our team! We greatly appreciate it! Respectfully, Joalice Andino Customer Experience Manager jandino@largohonda.com

March 31, 2022

Dealership Rating
Employee Rating

Worker Erasmo aka Rico helped me and explained everything I needed. He make sure to answer all of your questions and will make sure you leave a happy customer. He is very professional I highly recommend havi More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Largo Honda responded

Rico is an asset to our team! We are happy to hear that he met your expectations, and was able to assit you in the purchase of your vehicle! Thank you for your feedback! Respectfully, Joalice Andino Customer Experience Manager Jandino@largohonda.com

March 12, 2022

Dealership Rating
Employee Rating

Service provided is exceptional. Associates are very professional, cooperative and friendly. Before visiting any other dealers try Largo Honda. More

by sunny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Dolar, Jody Sinanan

Mar 14, 2022

Largo Honda responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Aric Gasper, GM agasper@largohonda.com

February 21, 2022

Dealership Rating
Employee Rating

Great experience, Erasmo "Rico" Serrano efficient, courteously, great person very profesional. The whole process was quite fast, David the Financier very Kind and very well explained everything. Thank More

by Luis Eduardo Pulido
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Kyrr

Feb 22, 2022

Largo Honda responded

Thank you for reaching out, Luis! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Aric Gasper, GM agasper@largohonda.com

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