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Eric Burd

Overview Reviews (154) Inventory (146)

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Eric Burd

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Eric Burd

Product Specialist

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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4.9

154 Reviews

Overview Reviews (154) Inventory (146)

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

4.9

154 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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154 Reviews of Eric Burd

April 12, 2024

Dealership Rating

Employee Rating

Very pleased with transaction especially during construction deal timing and interest rate were excellen. Eric and Tom both very professional construction deal timing and interest rate were excellen. Eric and Tom both very professional More

by FERRICKX

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Rosengarten, Tom DAlessandro

Helpful 0

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Apr 14, 2024 -

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

Dealership Rating

Employee Rating

very pleased with the effotless and smooth transion especially during the construction that was going on at the time transion especially during the construction that was going on at the time More

by FERRICKX

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Tom DAlessandro

Helpful 0

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Apr 07, 2024 -

Cityside Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (617) 826-5000 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

April 02, 2024

Dealership Rating

Employee Rating

Everyone was helpful and professional. This was a very easy buying experience. I would recommend Cityside Subaru to friends . This was a very easy buying experience. I would recommend Cityside Subaru to friends . More

by GRAFFWOODHOUSE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Nelson

Helpful 0

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Apr 04, 2024 -

Cityside Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2024

Dealership Rating

Employee Rating

The entire experience was very efficient with little fuss. Glen and Eric was especially helpful in helping me identify what I wanted fuss. Glen and Eric was especially helpful in helping me identify what I wanted More

by ESTRONG18

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glen Dalton

Helpful 0

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Mar 30, 2024 -

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2024

Dealership Rating

Employee Rating

Wonderful experience! Eric and Fabio were helpful and considerate. I would recommend Cityside to all my friends! Eric and Fabio were helpful and considerate. I would recommend Cityside to all my friends! More

by KTMAE130

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Nelson, Fabio Corredor

Helpful 0

Report | Print

Mar 22, 2024 -

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 07, 2024

Dealership Rating

Employee Rating

very easy to talk to great dealership followed up and made sure i was satisfied .Would highly recommend. made sure i was satisfied .Would highly recommend. More

by sjohnson2143

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom DAlessandro

Helpful 0

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Mar 12, 2024 -

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 29, 2024

Dealership Rating

Employee Rating

Verry Professional considering all of the construction and remodeling going on in the building not an easy task good job looking foward to new showroom and service area and remodeling going on in the building not an easy task good job looking foward to new showroom and service area More

by FERRICKX

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom DAlessandro

Helpful 0

Report | Print

Mar 03, 2024 -

Cityside Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2024

Dealership Rating

Employee Rating

They're knowledgeable, they listen, and they had what I was looking for. They answered all my questions clearly and didn't pressure me. was looking for. They answered all my questions clearly and didn't pressure me. More

by guzzetti

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glen Dalton, Tom DAlessandro, Fabio Corredor

Helpful 0

Report | Print

Mar 02, 2024 -

Cityside Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2024

Dealership Rating

Employee Rating

The dealership and Eric are fine. But Subaru is hurting itself with the number of surveys. It is aggravating !!!! But Subaru is hurting itself with the number of surveys. It is aggravating !!!! More

by jrgunsalus

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 12, 2024 -

Cityside Subaru responded

Hello, we really appreciate your feedback! We hope you have a great day!

February 09, 2024

Dealership Rating

Employee Rating

Had an excellent experience purchasing our new Subaru here. The sales representative, Eric, was incredibly helpful at every stage, keeping in constant contact and helping us make an important last minute here. The sales representative, Eric, was incredibly helpful at every stage, keeping in constant contact and helping us make an important last minute change to our purchase. After we received the car, Eric very carefully explained its features to us. Would very much recommend this dealership, and Eric especially, to others! More

by Clinton Kinkade

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 12, 2024 -

Cityside Subaru responded

Hi Clinton, we really appreciate your great feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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