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Cityside Subaru

790 Pleasant Street , Belmont, Massachusetts 02478
Sales: (617) 826-5000
Service: (888) 710-0687
Parts: (781) 641-1999

Makes: Subaru|Service Center
 
Excellent
98% Recommend

Overall Rating 4.8

747 Lifetime Reviews

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Cityside Subaru
747 Lifetime Reviews

Hours: Closed

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Cityside Subaru Info
Hours
Amenities
About Cityside Subaru

Welcome to Cityside Subaru located at 790 Pleasant Street Belmont MA 02478. Cityside Subaru is a Stellar Performer Subaru Dealership in Massachusetts where you'll find all the information you need to help decide which Subaru is right for you: Subaru Outback, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, or Subaru Tribeca. Cityside Subaru dealership is committed to meeting your highest expectations in Subaru service and Subaru maintenance. Bring Your Subaru in for Service and experience the excellence that is our Subaru Service Department. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. By winning the 2010 Dealer of the Year Award, is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. Cityside Subaru serves the Greater Boston, Cambridge, Arlington and Belmont areas. We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, online specials, need parts or service, or would like information on Subaru products and services, please call or email us. If you would like to come in and visit our vehicle showroom, or take a Subaru for a test drive, click here for our hours and directions.

About This Dealer | Hours of Operation | Amenities

About Cityside Subaru

Welcome to Cityside Subaru located at 790 Pleasant Street Belmont MA 02478. Cityside Subaru is a Stellar Performer Subaru Dealership in Massachusetts where you'll find all the information you need to help decide which Subaru is right for you: Subaru Outback, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, or Subaru Tribeca. Cityside Subaru dealership is committed to meeting your highest expectations in Subaru service and Subaru maintenance. Bring Your Subaru in for Service and experience the excellence that is our Subaru Service Department. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. By winning the 2010 Dealer of the Year Award, is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. Cityside Subaru serves the Greater Boston, Cambridge, Arlington and Belmont areas. We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, online specials, need parts or service, or would like information on Subaru products and services, please call or email us. If you would like to come in and visit our vehicle showroom, or take a Subaru for a test drive, click here for our hours and directions.

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 12:00 PM - 4:00 PM

Service

Monday 7:00 AM - 5:00 PM

Tuesday 7:00 AM - 5:00 PM

Wednesday 7:00 AM - 5:00 PM

Thursday 7:00 AM - 5:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 3:00 PM

Sunday Closed

  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
  • After Hours Drop-Off
  • Drive-In Service
  • Free Loaner Cars
747 Dealership Reviews
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Reason For Visit
Sales (New)

"Purchase of 2015 Legacy"

This was my very first purchase of a car all on my own. Mark was very willing to meet my asking price. He kept me informed along the delivery process. The process on the day of delivery could not have gone better. Overall tremendous experience.

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Reason For Visit
Sales (New)

"see below"

Mark was friendly, suggested what may be best for me, without pushing, patient and informative. All in all making the experience less stressful. Buying a car and spending that kind of money was not easy for me.

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Reason For Visit
Sales (New)

"Great experience"

I was able to get the car I wanted at a price I was comfortable with, all within a very short timeframe. A great experience overall.

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Reason For Visit
Sales (New)

"A good experience"

We bought a used Subaru Outback way back in 2006 from Mark Lidano and came back this year to buy a 2015 Forester. I test drove it against the 2015 Outback, the Honda CRV, and a Nissan Rogue, returning several times for test drives with and without my spouse. Mark was patient, easy to talk to, and helpful in answering questions and considering all sorts of options, which made the process of buying a car much more pleasant than expected. As a nice bonus, he had a sense of humor, too. The larger team at Cityside seems personable, friendly, and fairly low-key in terms of pressure, which we also appreciated. There's not a lot of give on price for Subarus in our area, but we wound up feeling good about the price we we paid and what we got for it.

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Reason For Visit
Sales (New)

"Cityside Subaru makes buying a car a hassle-free experience"

I have bought 2 Subaru's from Mark at citywide and both times it was an extremely easy and rewarding experience. Mark does not mess around and is true to his word. If you are looking to get the best price without having the whole "I have to go check with my manager" 10 times that you get at most dealerships then go to citywide and see Mark! I almost forgot John in finance who was honest and upfront, explained the process for financing and made buying the car a quick experience, its just a bonus that he is also a "car guy".

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Reason For Visit
Sales (New)

"Willing to go beyond!"

Tom was extremely helpful in both the selection and sales of my vehicle. He was more than willing to answer any questions I had as well as provide financing alterntives so I was able to purchase my car affordability. I had been to two prior dealerships with below aaverage customer service and was happily surprised with the car and attention Tom at CitySide Subaru was able to provide. I love my new car!

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Reason For Visit
Sales (New)

"Overall, a very comfortable buying experience"

I felt listened to. And our salesman, Mark Lidano, and the business manager, John Melvin, were most considerate and helpful. This is the second car our family has bought from Cityside Subaru, and we went back because of the courtesy and service they have provided for our other vehicle. In addition, they gave us a better deal than our local dealer. Because of these factors, we felt it was worth our while to travel the 20 or so miles to Belmont.

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Reason For Visit
Sales (Used)

"2011 Subaru Outback - used"

My wife and I showed up around 7pm on a weeknight and were greeted by multiple people at the dealership; all were extremely friendly but not pushy. We ended up working with Tom. We had previously driven some Subaru cars and narrowed our search to the outback and within 45 minutes Tom had us in and out of 3 cars for test drives. That evening we made an offer on the 2011 Outback and couldn't be happier with the car and process. Tom with friendly, flexible, and informative about the process. There were a couple of tune up items the dealership and Tom even were willing to do for me free of cost a week after I bought the car. This is our first Subaru and if we buy another it will be from Cityside and from Tom DAlessandro. The entire experience was fun, exciting, and got us in the car at the price we had hoped.

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Reason For Visit
Sales (New)

"Great, professional service"

Tom was a fantastic resource and an incredible help during our process. He had a professional attitude and given that my family was in the midst of a house purchase, we had a lot of xxxx to juggle - Tom was there through every part of the process and even held our credit application because of the sequence of events needed with our mortgage. A great guy.

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Reason For Visit
Sales (New)

"New Subaru Legacy 2.5i Limited"

Let me start off by saying: I hate car-shopping; but, such is life that I had to bite the bullet and start the process. Like many of the other reviews on here, I sent out various emails and received more phone calls than I knew what to do with. To make things easier on me, I decided to go with the convenient route and head to the closest dealership, which was Cityside. I'm so glad that I did. I met with Tom who respected the fact I had done ample research and also compiled a quote that I felt was a fair price. Never during the process did he try to sell me on add-ons or questionable items and I really appreciated that. I felt that Tom also advocated for the price I wanted and that he would have regardless what price I named - whether or not it was ultimately accepted. Overall, Tom and the crew at Cityside made my experience great and I will be recommending them to friends and family - all of whom are lifetime Subaru drivers. Even if Cityside is out of the way, I highly recommend making the trip if you're thinking about buying a new car.

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