Eric Coffey

I am writing to express my dissatisfaction with my recent experience at Fitzgerald Clearwater Chrysler Dodge Jeep, located at 28253 US Highway 19 N, Clearwater, FL 33761. On August 28, 2023, I visited you experience at Fitzgerald Clearwater Chrysler Dodge Jeep, located at 28253 US Highway 19 N, Clearwater, FL 33761. On August 28, 2023, I visited your dealership with the intention of purchasing a car for my teenage driver. I pulled us in my new Nissan Armada and workout clothes. I had previously purchased a Jeep from your dealership and wanted to keep my loyalty to you as I was shown great service in the past. I was greeted by a salesperson named Dave, who I informed that I was looking to spend $45,000.00 on a car. I was eager to make a deal, as I had the day off from work. I told Dave that I was prepared to pay the dealership $45,000. However, Dave informed me that he was unable to assist me and that there were no cars on the lot that met my price point. I said, I see a few. Still no offer for the keys to open a car. I inquired about financing to compare rates between a new car and a used car, but Dave did not offer to get the keys to any of the cars or even open the doors, stating that they were locked. He again informed me that there were no cars on the lot that met my price point. I am disappointed that a returning customer was allowed to leave your dealership with a check in hand and not even be offered to open the door of a car. I am also disappointed that Dave was unable to provide me with any information about financing options. I expected more from Fitzgerald Clearwater Chrysler Dodge Jeep. I felt like I was in the movie "Pretty Woman" where I was not given the time of day. More

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Jim was awesome, very professional and personable which is why I felt comfortable working with him. He helped me with picking out my first ever Jeep, and all I can say is he is the best! I definitely will is why I felt comfortable working with him. He helped me with picking out my first ever Jeep, and all I can say is he is the best! I definitely will refer others to work with him if they are looking for a vehicle. More

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Wanted to dropped off my leased Jeep Fitzgerald told my salesperson that I have to be present to drop off a lease, that I'm done with,VWGAVE ME THE LAST PAYMENT TO SENT TO JEEP ...My sal Fitzgerald told my salesperson that I have to be present to drop off a lease, that I'm done with,VWGAVE ME THE LAST PAYMENT TO SENT TO JEEP ...My sales person takes it to Fitzgerald and they say the customer has to be with the car ...we call another Jeep dealership that s not the case ...just drop off the vehicle with the customer information ...why does it have to be that difficult if someone is done with their lease and want to drop off the car,,,,the customer will never purchase another Jeep if this the way they are treated.... More

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