Eric Francke
Eric Francke at Toyota of Braintree

Eric Francke

Internet Sales Manager

Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
483 Reviews

Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.

5.0

483 Reviews

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483 Reviews of Eric Francke

July 17, 2025

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Working with Sam was a wonderful experience, patient, knowledgeable and supportive of my needs with the car purchase. I would recommend him to anyone wishing to purchase at Tufankjian. More

by j.net22
Recommend Dealer
Yes
Jul 18, 2025

Toyota of Braintree responded

Thank you, for your kind words for Sam and our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

July 12, 2025

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Phil was outstanding with buying the truck. He called numerous times and made the process very easy and painless More

by scottronchetti12
Recommend Dealer
Yes
Jul 18, 2025

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us Scott! . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2025

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Excellent customer service. Greeted at first visit. Introduced to sales representative Phil. Smooth process. Everything was explained. Introduced to finance Joey. Explained all More

by Mary Walsh
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Recommend Dealer
Yes
Jul 12, 2025

Toyota of Braintree responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2025

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Such a great experience! Really appreciate all the efforts for the team, it is so patient, kind and professional, always listening and putting our interests as the top priori More

by pengli.ebio
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Recommend Dealer
Yes
Jul 05, 2025

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 01, 2025

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Phil was very nice and helpful. He made the process very smooth! Thanks a lot! More

by marissamcgough
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Recommend Dealer
Yes
Jul 05, 2025

Toyota of Braintree responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with your salesperson to be a positive one. Please don't hesitate to reach out if you need anything else.

June 28, 2025

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Our salesperson Idalia gave us excellent service in the purchasing of our new car, from the wonderful Toyota of Braintree! From her first warm greeting through various twists and turns to our total satisfa More

by Hezzco
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Recommend Dealer
Yes
Jun 30, 2025

Toyota of Braintree responded

We're happy to hear it went well and truly appreciate your feedback!Thank you for sharing your experience with us!

June 25, 2025

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Sam is the best. . I would give him 10 stars if I could. He is the best More

by barbaradonahue #123
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Recommend Dealer
Yes
Jun 30, 2025

Toyota of Braintree responded

It's great to hear that our sales person was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

June 25, 2025

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It was a great experience. Phil was very helpful. I would recomend Phil to anyone looking for a new purchase. More

by Thucthy2000
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Recommend Dealer
Yes
Jun 30, 2025

Toyota of Braintree responded

Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 25, 2025

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I was at Toyota Braintree and Idalia. They can’t spell it either. OK she did an excellent job and putting me into a Honda and I’m very happy. I’m not frustrated right now. Come on out and More

by Cathy OG
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Recommend Dealer
Yes
Jun 30, 2025

Toyota of Braintree responded

Here at Toyota of Braintree, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with our staff, and it was a pleasure having you at the dealership. We appreciate your review!

June 09, 2025

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Best service in massachusetts Italia was great, and arthur and carlis are the best! Thank you! More

by lindomar
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 14, 2025

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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