Eric Hochstedler

Go elsewhere for service and recalls. Over the past year we’ve had 2 recalls on our vehicle. We’ve scheduled appointments and had to bring in our vehicle 4 SEPARATE TIMES to this dealersh Over the past year we’ve had 2 recalls on our vehicle. We’ve scheduled appointments and had to bring in our vehicle 4 SEPARATE TIMES to this dealership for the recalls to be managed and they’re still not completed. There’s been a different excuse every time (understaffing, the only tech who’s licensed to do the work was on vacation, too busy, an alert had to be dealt with before the recall). I get it, surprises come up, but there seems to be a problem EVERY time. We were told we would be given a loaner vehicle because of all of the inconvenience, but on the day of the most recent service, they said they’re out of vehicles. More

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Doug was great in service thank you for your hard work gurney dodge. 😀 thank you gurney dodge. 😀 thank you More

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The dealership had great customer service and my vehicle was quickly taken care of by the staff. was quickly taken care of by the staff. More

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I like to thank Eric Hochstedler for working hard to get me a great deal for my car and also for being patient with me through the whole process. I will be back in the future to get another vehicle. I would me a great deal for my car and also for being patient with me through the whole process. I will be back in the future to get another vehicle. I would recommend this place and for to go and see Eric Hochstedler. More

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They do great work I have bought 4 cars from this dealership and the service work is always good I would buy more and I would recommend people to buy from them I have bought 4 cars from this dealership and the service work is always good I would buy more and I would recommend people to buy from them More

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excellent service I had a wonderful experience here. It was my first time buying a car and I was a little scared at first, to be honest, but my salesman Eric Hochstedle I had a wonderful experience here. It was my first time buying a car and I was a little scared at first, to be honest, but my salesman Eric Hochstedler was incredible and made the whole ordeal easy for me. More

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Interesting The salesman was outstanding.. however the financing part was not.. I would say the experience with the finance could have been better ... There were The salesman was outstanding.. however the financing part was not.. I would say the experience with the finance could have been better ... There were some things that could have Been a lot better from the financial part More

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Purchase I bought a new car and the process was pain free. Eric was a pleasure to deal with. and I would recommend Gurnee Dodge to anyone. I bought a new car and the process was pain free. Eric was a pleasure to deal with. and I would recommend Gurnee Dodge to anyone. More

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Fast friendly service It was great not to have to make an appt. Especially on a Saturday. Customer service was fantastic and they had us in and out super fast!! It was great not to have to make an appt. Especially on a Saturday. Customer service was fantastic and they had us in and out super fast!! More

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A good day to do business Went in to look came away with a buy. Easy and professional... friendly and professional would do business with them again if need be... good job. Went in to look came away with a buy. Easy and professional... friendly and professional would do business with them again if need be... good job. More

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