Eric Kramer
Eric Kramer at Diehl Toyota of Hermitage
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Eric Kramer

Service Manager

Diehl Toyota of Hermitage

2757 E State St
Hermitage, PA 16148

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Eric Kramer

April 12, 2024

Dealership Rating
Employee Rating

Courtesy, professionalism and service were outstanding. I would recommend Diehl Chevrolet to anyone who is shopping for a vehicle or who needs service. More

by jrshunter007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Diehl Toyota of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

March 05, 2024

Dealership Rating
Employee Rating

Great service staff! Highly recommended to all my family and friends. Thank you for all that you do for me. More

by Bkolidakis0
Recommend Dealer
Yes
Mar 06, 2024

Diehl Toyota of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

February 15, 2024

Dealership Rating
Employee Rating

Randy is the best there is plain and simple. Dealership is also pretty nice as well. More

by ryan
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 15, 2024

Diehl Toyota of Hermitage responded

Thank you so much for the review! We appreciate your kind words & your business!

January 16, 2024

Dealership Rating
Employee Rating

Always a pleasure to deal with this group of pros. They find the best savings for me as well. Bravo. More

by aade2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

August 11, 2023

Dealership Rating
Employee Rating

Superb service with the best automotive staff in the region. Unlike the overbearing, suspicious crew at Preston Toyota in New Castle, Diehl (and its previous owners) has always known how to treat a cus More

by aade2k
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Benny Kolidakis

Aug 15, 2023

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

June 28, 2023

Dealership Rating
Employee Rating

Randy Weaver is an excellent Service manager, and Bob Bruno has been my mechanic for over 25 years. Both these fellows are good men, the reason I keep going back. More

by pconfer0
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver, Donna Brooks

Jun 29, 2023

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

Jun 29, 2023

Diehl Toyota of Hermitage responded

Thank you so much for your great review of our Service Advisor Randy and Toyota Tech Bobby! We appreciate your business! Let us know when you need anything in the future! - Juanita F. (Diehl Automotive of Hermitage)

May 31, 2023

Dealership Rating
Employee Rating

Took nearly two hours for an oil change and tire rotation. The work was finished in on hour. But preliminary and final computer entry took another hour. Quality of the actual work was good, but it w More

by rgbillig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Weaver

May 30, 2023

Dealership Rating
Employee Rating

Very good job very pleasant and very personal answered all of my questions thanks you More

by bulldog3349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver, Donna Brooks

May 30, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 23, 2023

Dealership Rating
Employee Rating

Very clean and very friendly people. Will return for service on my truck again in the future More

by janetstanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Brooks

May 24, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 21, 2023

Dealership Rating
Employee Rating

Nice place what a ridiculous survey. Nice place what a ridiculous survey Nice place what a ridiculous survey More

by persin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juanita Fair, Randy Weaver, Donna Brooks, Jessica Kelecseny , Mike Anderson, Oak Moser, Jo Wetzl

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