Eric Lovo

As a first time BMW owner, I was impressed with the dealership but more importantly with the top notch customer service provided by Eric Lovo. He is knowledgeable, patient, and proficient. He explain dealership but more importantly with the top notch customer service provided by Eric Lovo. He is knowledgeable, patient, and proficient. He explained the operation and technical aspects of the vehicle and I drove the vehicle off the lot feeling confident. I left the dealership, ecstatic with my purchase and will definitely be a repeat customer and frequent the dealership for vehicle servicing. More

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We shopped around a few dealers in the area. This one was competitive with pricing and the people were great to work with. Eric was transparent about pricing, not aggressive or pushy, and overal This one was competitive with pricing and the people were great to work with. Eric was transparent about pricing, not aggressive or pushy, and overall made our purchase experience great. More

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We truly appreciated Eric Lovo’s exceptional service as our salesperson throughout the entire car-buying process. From our initial email exchanges to follow-up calls and in-person meetings, his professiona our salesperson throughout the entire car-buying process. From our initial email exchanges to follow-up calls and in-person meetings, his professionalism and courtesy stood out. My wife and I both remarked that he was the nicest person we’ve ever worked with when purchasing a new vehicle. He was also the only one from any BMW dealership to tell us about the significant BMW military family discount, which made a real difference. He upheld every promise and quote, ensuring a fully transparent process. We will enthusiastically recommend Eric to friends looking for a new BMW! P.S. Love the new X5! More

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Eric Lovo provided exceptional customer service from the time we entered the dealership, to multiple appointments to find the perfect vehicle, and throughout the purchasing process. He’s the best! time we entered the dealership, to multiple appointments to find the perfect vehicle, and throughout the purchasing process. He’s the best! More

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Eric Lovo was attentive to meeting my vehicle needs and patient in answering questions. His service was excellent. I highly recommend him as a salesperson. patient in answering questions. His service was excellent. I highly recommend him as a salesperson. More

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Great dealership. The staff, especially Eric Lovo, make the experience easy and painless. Thank you BMW of Silver Spring! The staff, especially Eric Lovo, make the experience easy and painless. Thank you BMW of Silver Spring! More

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Eric Lovo and Iso Ebong at BMW Silver Spring are the best. It’s been a privilege to work with both of them. They are what keeps me coming back. All around great experience. Why go anywhere else when you best. It’s been a privilege to work with both of them. They are what keeps me coming back. All around great experience. Why go anywhere else when you can go to BMW Silver Spring. More

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First class facility. Conveniently located to look at multiple brands within walking distance of friendly and helpful team. Conveniently located to look at multiple brands within walking distance of friendly and helpful team. More

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Eric and Naeim went above and beyond to make my car-buying experience seamless and enjoyable. They stayed late to ensure everything was perfect and truly made me feel like they were on my side. The car-buying experience seamless and enjoyable. They stayed late to ensure everything was perfect and truly made me feel like they were on my side. Their professionalism, patience, and dedication made all the difference. Highly recommend working with them! More

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Very professional and easy to deal with, great experience. Transparent around purchase and leasing options, and the cost and benefits of the various add-ons. experience. Transparent around purchase and leasing options, and the cost and benefits of the various add-ons. More

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