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Eric Palmer
Eric Palmer at Audi Fort Lauderdale
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Eric Palmer | Page 3

Service Advisor

Audi Fort Lauderdale

1200 North Federal Highway
Fort Lauderdale, FL 33304

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4.7
284 Reviews
4.7

284 Reviews

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284 Reviews of Eric Palmer

January 25, 2024

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The service staff are very attentive and helpful! Everyone working at Audi FL are so friendly and welcoming, unlike most of South Florida! More

by EB
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Recommend Dealer
Yes
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Jan 26, 2024

Audi Fort Lauderdale responded

Thank you for this positive review, E!

January 07, 2024

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You need to have more car loaners for your customers we have bought about 10 cars from these dealership and we can’t get a c loaner car. I am a Doctor and is very complicated to live my car for service!! More

by Mario Laska
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Yes
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Jan 29, 2024

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Mario! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

Jan 30, 2024

Mario Laska responded

You can call me 9546121812 If I don’t answer is because I’m with a patient.

December 29, 2023

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My service writer was very helpful. Overall fast and efficient experience. This word counter is stupid More

by ALICATA285
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Yes
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Jan 02, 2024

Audi Fort Lauderdale responded

Thank you for this kind review, Ali!

December 27, 2023

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The service advisor Samantha was great she kept in touch with me every step of the way with my car being serviced More

by THETONE5
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Yes
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Dec 28, 2023

Audi Fort Lauderdale responded

We appreciate your wonderful feedback!

December 23, 2023

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Amazing picked up car from England and returned it with complimentary car wash xxxxing amazing More

by irving.david
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Yes
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Dec 26, 2023

Audi Fort Lauderdale responded

Thank you for this kind feedback, David!

December 15, 2023

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Took my RS3 in to have the tire pressure correctly set in all tires. Service was very quick with no charge. More

by KHESTER
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Recommend Dealer
Yes
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Dec 15, 2023

Audi Fort Lauderdale responded

Khester, we're happy to see that you had a 5-Star experience at Audi Fort Lauderdale. Thanks for sharing.

December 12, 2023

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Professionalism and great customer service of staff and documentation of service and recall process change More

by christianvinay
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Recommend Dealer
Yes
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Dec 13, 2023

Audi Fort Lauderdale responded

We appreciate your thoughtful feedback, Christian!

December 11, 2023

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I was falsely represented that my recent oil change was not done properly in Canada and was charged $2000 to change a drain plug which real cost is $25 More

by ggosselin
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Abel Torres Moscoso

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Jan 29, 2024

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, G! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

November 02, 2023

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From beginning to end (purchase, service, research)- everyone encountered at this dealership are always very helpful. It doesn't matter whether you are their client - someone is always reaching out or More

by Rhoda Mae Kerr
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Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Tim Alexander

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Nov 03, 2023

Audi Fort Lauderdale responded

Thank you for this wonderful review, Rhoda! We are glad you had a pleasant experience with us!

October 22, 2023

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I will find another Audi Dealer. When my 2018 Audi Q3 needs service. Received my vehicle with air not working. I was informed all the other things my car would need but not that my a More

by MS.V.F.WILLIAMS52
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Workmanship
Service Time
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Recommend Dealer
No
Helpful
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Oct 23, 2023

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

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