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Eric Watson
Refer Me
15 Reviews
I grew up in the suburbs of Philadelphia and have called the Lehigh Valley home since 2001. I live in Northampton County with my wife and 3 children. We are very active in our community, school, church and sports with our children. I believe in offering our customers the best experience possible and if we can improve in any way, please reach out to me.
Read moreDealership Experience
6 yrs, 1 mo
Industry Experience
22 yrs, 10 mos
15 Reviews of Eric Watson
November 28, 2018
Joe carazo is amazing Joe was amazing to work with. He was positive throughout the entire process. He was knowledgeable and was able to answer every single question I ha Joe was amazing to work with. He was positive throughout the entire process. He was knowledgeable and was able to answer every single question I had. He was able to get me into the car I wanted without any problems. THANKS JOE. More
by Mdrios
Other Employees Tagged: Cory Tangir , Joe Carazo, Shane Franco, Tony Genao, Bo Piazza, Johnny Taylor
Helpful 
September 05, 2018
Worse dealership Cars cowl panel was broken and the seat was torn when I goty car back 2 weeks later the parts were never ordered and never get calls back from them. W Cars cowl panel was broken and the seat was torn when I goty car back 2 weeks later the parts were never ordered and never get calls back from them. Won't recommend them to my worse enemy More
by Dap123
Other Employees Tagged: Xavier Diaz, Tony Genao
August 14, 2018
Great customer service Joe Carazo went above and beyound to deliver excellent customer service on a car that suits my wants and needs. He was very professional and t Joe Carazo went above and beyound to deliver excellent customer service on a car that suits my wants and needs. He was very professional and took the time to answer every question I had and showed me every feature of the car and how it worked in great detail. He was very warm, welcoming, friendly, and had a smile from start to finish. I really felt as though I had his full attention. Also Eric Watson went above and beyound to ensure that I walked out with a car that I loved and a price that fit into my budget. He helped me get out of a car I was not at all happy with and into one that I love. More
by Satisfied
Other Employees Tagged: Joe Carazo
August 01, 2018
2017 grand cherokee laredo This is our second time dealing with Mike Lavender and the KIA of Allentown team. The are a very friendly, accommodating, and professional dealership. This is our second time dealing with Mike Lavender and the KIA of Allentown team. The are a very friendly, accommodating, and professional dealership.. We appreciate the time Mike too k with us to get the deal done. We would highly recommend him and the dealership to anyone that we know. They won't be unhappy that we sent them. More
by jeep lover
Other Employees Tagged: Michael Lavender
July 06, 2018
Blindisded! I am very disappointed by the dishonesty from the sales department. First off, I found a car through my credit union posted for $18, 900 and felt lik I am very disappointed by the dishonesty from the sales department. First off, I found a car through my credit union posted for $18, 900 and felt like that was a good price. After test driving the vehicle, I fell in love-my first mistake! When I met with the sales person and we were "working out the deal", I showed him the true car price. He took the information to someone and came back saying you need a trade in of $2000. "It's in the fine print". They were only offering me $1000 and said the price of the vehicle was $19,900. I accepted-my second mistake! I should have pushed for the $2000 trade in and for the True Car price. (Later on when I talked to my credit union, they said there is no fine print stating the trade in needs to be $2000. Their first lie!) So we went on and I stated I only wanted a five year loan with payments around $250 and what I was willing to put down to make that happen. They said okay and then I waited and waited and waited for the paper work to be "ready". They had me sign a paper stating that I would buy the car today if they could work out the deal we agreed upon; little did I know that they were not going to hold up their end of the agreement. When I finally went to sign the contract, I had probably been there 4 hours. I was tired and hungry-my third mistake! I sat with Eric who shuffled papers around and folded them and told me where to sign. He did not go over the contract step-by-step. He did not explain anything to me or go over the information. I assumed what we had agreed to was in the contract-my fourth mistake! The next day when I reviewed the paper work, I was astonished to see that they increased the sale price to $21, 900 and set up the loan for 6 years instead of 5. I feel cheated out of my money and aggrieved against my integrity; I don't know which one hurts more. I called and spoke to Shane Franco and told him of my concerns. He said he would look into the matter and get back to me...That never happened! I walk away with a car I still love and an invaluable life lesson learned. More
by Ms. Aggrieved
Other Employees Tagged: Shane Franco
